A fix is available
APAR status
Closed as program error.
Error description
Submit and save of a new CR fails with a 'Fatal Rational Change Servlet Error' when an MS Word table was copy/pasted into the Description (problem_description) field (Web Type CCM_EXTENDED_TEXT) and when using Mozilla Firefox.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** "Fatal Servlet Error" when saving table in problem description field using Mozilla Firefox
Problem conclusion
Fixed in Rational Change 5.2.0.8 and planned for Rational Change 5.3.0.5
Temporary fix
Comments
APAR Information
APAR number
PM75796
Reported component name
TLOGIC CHANGE
Reported component ID
5724V87CG
Reported release
520
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-24
Closed date
2012-12-20
Last modified date
2012-12-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC CHANGE
Fixed component ID
5724V87CG
Applicable component levels
R520 PSN
UP
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