APAR status
Closed as program error.
Error description
Problem description: During ClearCase installation, there is an option in Installation Manager (Customerize Tool Shortcuts: ClearCase Explorer ? 'Yes, use this customization file' ? browse to the location of the .xml file) to import ClearCase Explorer Tool shortcuts. But when you open ClearCase Explorer, there are not tool shortcuts imported... the file is not imported. You need to import the tool shortcuts manually afterwards. So the option 'Customerize Tool Shortcuts: ClearCase Explorer' in Installation Manager should be eisther fixed or removed (since it is confusing for the customer). Steps to reproduce: 1. Create a new tool shortcut in ClearCase explorer 2. Save the customization file as a .xml file 3. Start Installation Manager to install ClearCase 4. By the option 'Customerize Tool Shortcuts: ClearCase Explorer', select 'Yes, use this customization file', browse to the location of the .xml file and click on 'Next' 5. After installation, open ClearCase Explorer and you see that no tool shortcut has been imported. Workaround: Import the tool shortcuts manually after installation.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** The Panel for importing a shortcut customization file was not working correctly, the xml file could be selected but the Windows registry was not updted acordingly.
Problem conclusion
The panel will now trigger the correct update of the registry entries needed for importing the supplied customization file.
Temporary fix
Comments
APAR Information
APAR number
PM75539
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-22
Closed date
2013-07-04
Last modified date
2013-07-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R800 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
04 July 2013