PM75539: CLEARCASE: CLEARCASE EXPLORER TOOL SHORTCUTS NOT IMPORTING DURING INSTALLATION USING INSTALLATION MANAGER.

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APAR status

  • Closed as program error.

Error description

  • Problem description:
    
    During ClearCase installation, there is an option in
    Installation Manager (Customerize Tool Shortcuts: ClearCase
    Explorer ? 'Yes, use this customization file' ? browse to the
    location of the .xml file) to import ClearCase Explorer Tool
    shortcuts.
    But when you open ClearCase Explorer, there are not tool
    shortcuts imported... the file is not imported. You need to
    import the tool shortcuts manually afterwards.
    
    So the option 'Customerize Tool Shortcuts: ClearCase Explorer'
    in Installation Manager should be eisther fixed or removed
    (since it is confusing for the customer).
    
    
    Steps to reproduce:
    
    1. Create a new tool shortcut in ClearCase explorer
    2. Save the customization file as a .xml file
    3. Start Installation Manager to install ClearCase
    4. By the option 'Customerize Tool Shortcuts: ClearCase
    Explorer', select 'Yes, use this customization file', browse to
    the location of the .xml file and click on 'Next'
    5. After installation, open ClearCase Explorer and you see that
    no tool shortcut has been imported.
    
    
    Workaround:
    
    Import the tool shortcuts manually after installation.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Panel for importing a shortcut customization file was
    not working correctly, the xml file could be selected but
    the Windows registry was not updted acordingly.
    

Problem conclusion

  • The panel will now trigger the correct update of the
    registry entries needed for importing the supplied
    customization file.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM75539

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-22

  • Closed date

    2013-07-04

  • Last modified date

    2013-07-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R800 PSN

       UP



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Document information


More support for:

Rational ClearCase

Software version:

8.0

Reference #:

PM75539

Modified date:

2013-07-04

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