PM75233: Trying to install the 'Enable Useragent Switching' extension in the mobile browser simulator results in an error in Chrome

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APAR status

  • Closed as program error.

Error description

  • Abstract:
    
    Attempts to install the extension after selecting 'Enable
    Useragent Switching' in the mobile browser simulator results in
    an error from Chrome.
    
    Problem:
    
    When you enter the URL for the mobile browser simulator page
    into Chrome, and then select 'Enable Useragent Switching', you
    get a popup that tells you to install an extension.  After
    selecting the URL, Chrome pops up a message stating you can only
    install Extensions from their Chrome store.
    
    Local fix:
    
    Because of a change in how Chrome handles extensions, you must
    now manually install the extension.  The steps to do this are:
    
    1) Paste your URL into Chrome.
    2) From the Chrome browser, select the 'Customize and control
    Google Chrome' icon in the top right corner (it's a square with
    3 horizontal lines on it).
    3) From the  'Customize and control Google Chrome' menu select
    Tools ? Extensions.  This will open a new tab.
    4) Again from the  'Customize and control Google Chrome' menu
    select Downloads.  This will again open a new tab.
    5) From the Downloads tab select the 'Open downloads folder'
    link on the right side.  This will open your File Explorer.
    6) From your File Explorer, drag/drop the
    'mbsuseragent@rational.ibm.com.crx' file to the main section of
    the Extensions tab (ie.  some where in the middle of the page.
    If you drag/drop to the tab itself you will still be told you
    have to use the Chrome store).
    7) You can then 'Add' the extension from the pop-up.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    After the 8.5 was released, Google made a change to the
    policy for Chrome extensions. Extensions could be
    automatically installed only if they are in the Chrome Web
    Store. Since the user agent switching Chrome extension is
    not in the Chrome Web Store, an error message is returned by
    Chrome.
    

Problem conclusion

  • In 8.5.1 the user interface is changed to provide
    instructions to the user on how to manually install the
    Mobile Browser Simulator user agent switching extension. For
    8.5, users should follow these same steps, which are
    detailed in the APAR Error Description.
    
    The fix for this APAR is included in Rational Application
    Developer v8.5.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM75233

  • Reported component name

    RATL APP DEV WI

  • Reported component ID

    5724J1901

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-17

  • Closed date

    2012-11-26

  • Last modified date

    2012-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL APP DEV WI

  • Fixed component ID

    5724J1901

Applicable component levels

  • R850 PSN

       UP



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Document information


More support for:

Rational Application Developer for WebSphere Software

Software version:

8.5

Reference #:

PM75233

Modified date:

2012-11-26

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