Fixes are available
APAR status
Closed as program error.
Error description
Problem Description: In the update logs, we found the following: Update installer version 7.1.0.2.11, build 20120316165631 (Sep 26, 2012 4:22:12 PM), update, An update file found 7.1.0.2.11, 7.1.0.2-TIV-ITCAMAD_MS-IF0011.update (Sep 26, 2012 4:22:12 PM), update, updates list: [7.1.0.1, 7.1.0.1.1, 7.1.0.1.2, 7.1.0.1.3, 7.1.0.1.4, 7.1.0.2, 7.1.0.2.11] As you can see above all the updates between 7.1.0.2 and 7.1.0.2.11 are skipped. LEADER table update is in the 7.1.0.2.7 according to update.xml This is clearly a problem in the update installer as it is not cumulative of all the previous ifixes for the current level. For the current ifix upgrade after the major fixpack, the update installer skips all the ifixes in between and jumps directly to the last one. For example, if you are using 7.1.0.2.3 update installer it will skip all the ifixs from the last major fixpack (7.1.0.2) to the current ifix (7.1.0.2.3). i.e 7.1.0.2.1 and 7.1.0.2.2 is skipped as shows in Case A. In Case B, as you can see the last major fixpack was 7.1.0.3 and update installer was 7.1.0.3. so it skipped everything in between. ---------------------------------------------------------------- Case A: (Oct 3, 2012 6:16:18 PM), update, An update file found 7.1.0.2.3, 7.1.0.2-TIV-ITCAMAD_MS-IF0003.update (Oct 3, 2012 6:16:18 PM), update, updates list: [7.1.0.1, 7.1.0.1.1, 7.1.0.1.2, 7.1.0.1.3, 7.1.0.1.4, 7.1.0.2, 7.1.0.2.3] <- Skipped the 7.1.0.2.1 and 7.1.0.2.2 Case B: (Oct 3, 2012 6:19:43 PM), update, An update file found 7.1.0.3.3, 7.1.0.3-TIV-ITCAMAD_MS-IF0003.update (Oct 3, 2012 6:19:43 PM), update, updates list: [7.1.0.1, 7.1.0.1.1, 7.1.0.1.2, 7.1.0.1.3, 7.1.0.1.4, 7.1.0.2, 7.1.0.2.1, 7.1.0.2.2, 7.1.0.2.3, 7.1.0.2.5, 7.1.0.2.6, 7.1.0.2.7, 7.1.0.3, 7.1.0.3.3] <- Skipped the 7.1.0.3.1, 7.1.0.3.2 However, if you notice, it did not skip the updates in blue that was skipped in Case A) ---------------------------------------------------------------- Case C: (Sep 26, 2012 4:34:36 PM), update, An update file found 7.1.0.2.7, 7.1.0.2-TIV-ITCAMAD_MS-IF0007.update (Sep 26, 2012 4:34:36 PM), update, updates list: [7.1.0.1, 7.1.0.1.1, 7.1.0.1.2, 7.1.0.1.3, 7.1.0.1.4, 7.1.0.2, 7.1.0.2.7] <- Skipped the 7.1.0.2.1, 7.1.0.2.2, 7.1.0.2.3, 7.1.0.2.5, 7.1.0.2.6 Case D: (Sep 26, 2012 4:27:19 PM), update, An update file found 7.1.0.3, 7.1.0-TIV-ITCAMAD_MS-FP0003.update (Sep 26, 2012 4:27:19 PM), update, updates list: [7.1.0.1, 7.1.0.1.1, 7.1.0.1.2, 7.1.0.1.3, 7.1.0.1.4, 7.1.0.2, 7.1.0.2.1, 7.1.0.2.2, 7.1.0.2.3, 7.1.0.2.5, 7.1.0.2.6, 7.1.0.2.7, 7.1.0.3] <- This was FP3 so there was no ifix. But as you can see it did not skipped the updates in blue like it did in Case C: ---------------------------------------------------------------- Approvals: L3 - KP
Local fix
Local Fix/Workaround: Create a LEADER table manually, then restart Managing Server and VE WAS server. Oracle: create table LEADER( KERNEL_HOST varchar(100) not null,KERNEL_PORT number not null,DATE_CREATED date not null, DATE_UPDATED date not null) DB2: create table LEADER(KERNEL_HOST varchar(100) not null,KERNEL_PORT integer not null,DATE_CREATED timestamp not null, DATE_UPDATED timestamp not null)
Problem summary
USERS AFFECTED: Customers who has applied ITCAM verison 7102 Ifix10 and 7102 Ifix11 PROBLEM DESCRIPTION: LEADER table in the octigate schema is not created and lots of exceptions are seen in the kernel logs RECOMMENDATION: Create the LEADER table manually PROBLEM CONCLUSION: Update installer code was only applying updates from the fixpack and before. But for the current fixpack it was skipping all the interim fixes and was applying only the last one. Fixed the code in the update installer to check for all the interim fix level until the recent ifix. The fix for this APAR is included in 7.1.0.3 Ifix4
Problem conclusion
Update installer code was only applying updates from the fixpack and before. But for the current fixpack it was skipping all the interim fixes and was applying only the last one. Fixed the code in the update installer to check for all the interim fix level until the recent ifix. The fix for this APAR is included in 7.1.0.3 Ifix4
Temporary fix
Comments
APAR Information
APAR number
PM74611
Reported component name
TCAM AD MAN SER
Reported component ID
5724Y92MS
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-09
Closed date
2013-01-29
Last modified date
2013-01-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TCAM AD MAN SER
Fixed component ID
5724Y92MS
Applicable component levels
R710 PSN
UP
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