PM73719: internal error msg after deleting artifact workflow

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • In Rational Quality Manager Version 4.0, in the project
    administration web console, there is the possibility to delete
    workflows, however this can lead to some server error.
    
    Steps to reproduce:
    1) In a project, go to Project Administration -> Test Artifacts
    -> Workflow section.
    2) Using the 'Delete' button on the top right, delete all the
    workflows
    3) Click 'save'.
    
    The following error is seen:
    ===========
     The tab identified as follows could not be successfully load:
    
    ID:
    com.ibm.rqm.planning.web.ui.internal.view.administration.workflo
    w.WorkflowEditor
    Title:    Workflows
    Widget:
    com.ibm.rqm.planning.web.ui.internal.view.administration.workflo
    w.WorkflowEditor
    Error:    The configuration data editor
    com.ibm.rqm.planning.web.ui.internal.view.administration.workflo
    w.WorkflowEditor can NOT be loaded. Please check that it has
    been defined and placed in the right directory
    ===========
    
    In addition to this, attempt to create an artifact and clicking
    'save' results in an error 'An internal error has occurred. See
    server logs.'
    
    The only way to restore the workflows is from the RTC client by
    copying the corresponding xml from another project.
    
    This has been identified as a product defect and is also logged
    in jazz.net under:
    https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manage
    r#action=com.ibm.team.workitem.viewWorkItem&id=73298
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Internal error msg after deleting artifact workflow
    

Problem conclusion

  • Fixed in 4.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM73719

  • Reported component name

    RATL QUALITY MG

  • Reported component ID

    5724V1000

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-26

  • Closed date

    2013-02-15

  • Last modified date

    2013-02-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL QUALITY MG

  • Fixed component ID

    5724V1000

Applicable component levels

  • R400 PSN

       UP



Rate this page:

(0 users)Average rating

Document information


More support for:

Rational Quality Manager

Software version:

4.0

Reference #:

PM73719

Modified date:

2013-02-15

Translate my page

Machine Translation

Content navigation