PM73590: Logging of OS in Console Mode crashes the Change Service
Fixes are available
Closed as program error.
Logging of OS in Console Mode crashes the Change Service Prerequisites: 1. Change 5.2 installed and running on a Windows Operating System. 2. Ability to access Change Server by means of Remote Desktop in Console Mode. Steps to Reproduce: 1. Log on to Change Server by means of Remote Desktop in Console Mode. The following DOS Prompt Command achieves this: mstsc /console 2. Log off the Change Server. Expected Results: - The Change Service remains running and users are able to log in to Change. Actual Results: - The Change Service crashes and users are unable to log in to Change. Workaround: 1. Open ?CHANGE_APP?\jetty\win32\service.cfg 2. After the line 'jvmOption8=-Dorg.mortbay.xml.XmlParser.NotValidating=true' Add a new line 'jvmOption9=-Xrs' 3. Then reinstall the Change Service by opening the command prompt and changing to the following directory: ?CHANGE_APP?\jetty\win32 4. Execute the following commands: jservice.exe -u service.cfg jservice.exe -i service.cfg
Logging of OS in Console Mode crashes the Change Service.
Fixed in Rational Change 5.3.1
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