Fixes are available
7.1.0.3-TIV-ITCAMAD-IF0005: ITCAM for Application Diagnostics V7.1 FP3 IF5
7.1.0.3-TIV-ITCAMAD-IF0004: ITCAM for Application Diagnostics V7.1 FP3 IF6
7.1.0.3-TIV-ITCAMAD-IF0008: ITCAM for Application Diagnostics V7.1 FP3 IF8
IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 fixes
APAR status
Closed as program error.
Error description
Users Affected: User of Agent for WebSphere in ITCAM for WebSphere V6.2 or ITCAM for Application Diagnostics 7.1 who set CTIRA_SUBSYSTEM_ID in ITM agent configuration file (yn.ini) --------------------------------------------- Problem Description: TEP workspaces are blank on agent level (for example Application Server Status workspace). This happens when value of CTIRA_SUBSYSTEM_ID property in yn.ini is different than agent node id set in agent configuration file (<ITM_HOME>/config/<hostname>_yn.cfg or <ITM_HOME>/config/<hostname>_yn.xml).
Local fix
Local Fix/Workaround: Reconfigure agent to have exactly same node id as value in CTIRA_SUBSYSTEM_ID. Or manually set it in following files: - for 6.2 release: KYN_ALT_NODEID property in <ITM_HOME>/config/<hostname>_yn.cfg file - for 7.1 release: value in <altNodeId> tag in <ITM_HOME>/config/<hostname>_yn.xml file to new value <altNodeId>vrt0085</altNodeId> ). Restart the agent and verify TEP workspaces.
Problem summary
*************************************************************** * USERS AFFECTED: Agent for WebSphere in ITCAM for WebSphere * V6.2 and ITCAM for Application Diagnostics 7.1 users who * set CTIRA_SUBSYSTEM_ID in agent configuration file. *************************************************************** * PROBLEM DESCRIPTION: * TEP workspaces are blank on agent level (for example * Application Server Status workspace). This happens when value * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than * agent node id set in agent configuration file: * v6.2: <ITM_HOME>/config/<hostname>_yn.cfg, * v7.1: <ITM_HOME>/config/<hostname>_yn.xml. *************************************************************** * RECOMMENDATION: Use ITCAM for WebSphere 6.2 FP6, Interim * Fix 1, TEMA (6.2.0.6-TIV-ITCAM_WAS_TEMA-IF001) or newer * release which contains this fix to resolve this issue. ***************************************************************
Problem conclusion
Setting CTIRA_SUBSYSTEM_ID causes registration on TEMS under Managed System Name like: <CTIRA_SUBSYSTEM_ID>:<hostname>:KYNA. However, TEMA has it's own setting for agent ID called 'Alternative Node ID' which is stored in <ITM_HOME>/config/<hostname>_yn.cfg or <ITM_HOME>/config/<hostname>_yn.xml files. This value is used to build internal identification similar to Managed System Name. When CTIRA_SUBSYSTEM_ID is different than 'Alternative Node ID' then TEMA drops request from ITM as those request are for agent with CTIRA_SUBSYSTEM_ID name and TEMA identifies it's name as value of 'Alternative Node ID'. The fix for this APAR introduces the precedence of agent node ID configurations. If CTIRA_SUBSYSTEM_ID value is present in <ITM_HOME>/config/yn.ini file then it overrides value of 'Alternative Node ID'. The fix for this APAR is contained in the following maintenance packages: | interim fix | 6.2.0.6-TIV-ITCAM_WAS_TEMA-IF001 | interim fix | 7.1.0.3-TIV-ITCAMAD-IF0005
Temporary fix
Comments
APAR Information
APAR number
PM73305
Reported component name
ITCAM WAS DIST
Reported component ID
5724L6200
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-20
Closed date
2012-11-30
Last modified date
2012-11-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITCAM WAS DIST
Fixed component ID
5724L6200
Applicable component levels
R610 PSY
UP
R710 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3PGL","label":"Tivoli Composite Application Manager for WebSphere"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"610","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022