PM73305: WAS TEMA DOESN'T HANDLE CTIRA_SUBSYSTEM_ID PROPERTY FROM YN.INI

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Users Affected:
    User of Agent for WebSphere in ITCAM for WebSphere V6.2 or
    ITCAM for Application Diagnostics 7.1 who set
    CTIRA_SUBSYSTEM_ID in ITM agent configuration file (yn.ini)
    
    ---------------------------------------------
    Problem Description:
    TEP workspaces are blank on agent level (for example
    Application Server Status workspace). This happens when
    value of CTIRA_SUBSYSTEM_ID property in yn.ini is different
    than agent node id set in agent configuration file
    (<ITM_HOME>/config/<hostname>_yn.cfg or
    <ITM_HOME>/config/<hostname>_yn.xml).
    

Local fix

  • Local Fix/Workaround:
    Reconfigure agent to have exactly same node id
    as value in CTIRA_SUBSYSTEM_ID. Or manually set it
    in following files:
    - for 6.2 release: KYN_ALT_NODEID property in
      <ITM_HOME>/config/<hostname>_yn.cfg file
    - for 7.1 release: value in <altNodeId> tag in
      <ITM_HOME>/config/<hostname>_yn.xml file to new value
    <altNodeId>vrt0085</altNodeId> ).
    
    Restart the agent and verify TEP workspaces.
    

Problem summary

  • ***************************************************************
    * USERS AFFECTED: Agent for WebSphere in ITCAM for WebSphere
    * V6.2 and ITCAM for Application Diagnostics 7.1 users who
    * set CTIRA_SUBSYSTEM_ID in agent configuration file.
    ***************************************************************
    * PROBLEM DESCRIPTION:
    * TEP workspaces are blank on agent level (for example
    * Application Server Status workspace). This happens when value
    * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than
    * agent node id set in agent configuration file:
    * v6.2: <ITM_HOME>/config/<hostname>_yn.cfg,
    * v7.1: <ITM_HOME>/config/<hostname>_yn.xml.
    ***************************************************************
    * RECOMMENDATION: Use ITCAM for WebSphere 6.2 FP6, Interim
    * Fix 1, TEMA (6.2.0.6-TIV-ITCAM_WAS_TEMA-IF001) or newer
    * release which contains this fix to resolve this issue.
    ***************************************************************
    

Problem conclusion

  • Setting CTIRA_SUBSYSTEM_ID causes registration on TEMS under
    Managed System Name like: <CTIRA_SUBSYSTEM_ID>:<hostname>:KYNA.
    However, TEMA has it's own setting for agent ID called
    'Alternative Node ID' which is stored in
    <ITM_HOME>/config/<hostname>_yn.cfg or
    <ITM_HOME>/config/<hostname>_yn.xml files. This value is
    used to build internal identification similar to Managed System
    Name.
    When CTIRA_SUBSYSTEM_ID is different than 'Alternative Node ID'
    then TEMA drops request from ITM as those request are for agent
    with CTIRA_SUBSYSTEM_ID name and TEMA identifies it's name as
    value of 'Alternative Node ID'.
    
    The fix for this APAR introduces the precedence of agent node ID
    configurations. If CTIRA_SUBSYSTEM_ID value is present in
    <ITM_HOME>/config/yn.ini file then it overrides value of
    'Alternative Node ID'.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | interim fix | 6.2.0.6-TIV-ITCAM_WAS_TEMA-IF001
      | interim fix | 7.1.0.3-TIV-ITCAMAD-IF0005
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM73305

  • Reported component name

    ITCAM WAS DIST

  • Reported component ID

    5724L6200

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-20

  • Closed date

    2012-11-30

  • Last modified date

    2012-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITCAM WAS DIST

  • Fixed component ID

    5724L6200

Applicable component levels

  • R610 PSY

       UP

  • R710 PSY

       UP



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Document information


More support for:

Tivoli Composite Application Manager for WebSphere
ITCAM for WebSphere (Dist)

Software version:

610

Reference #:

PM73305

Modified date:

2012-11-30

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