PM71791: [wi 229102] Unable to connect to RTC via Bugzilla bug report import

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Unable to connect to RTC via Bugzilla bug report import in
    Eclipse Client using RTC 3.0.1.1
    
    RTC Version/Build Label : 3.0.1.1
    Client OS Vendor : Windows 7
    Database Vendor : DB2
    Database Server OS Vendor :AIX
    Repository OS Vendor : AIX 6.1
    Java Version/JVM Used :
    Application Server : Tomcat
    
    Summary of Problem including exact error messages:
    
    Customer is unable to import components out of Bugzilla into RTC
    3.0.1.1.
    
    Full Description : Unable to import components out of Bugzilla
    into RTC 3.0.1.1.
    
    While trying to import into RTC using 3.0.1.1 Eclipse client and
    cannot connect/login to bug to Bugzilla.
    
    On the Import Bugzilla Bug Reports wizard, if you select 'Server
    requires authentication' and Use Basic HTTP Authentication.
    
    You would get the below mentioned error:
    
    *************
     An error occured during import of work items.
     Press 'Details' to get more information on the errors.
    
     Reason:
     Bug 1573: Unexpected content, please check Bugzilla URL and
    authentication.
     ***********
    
     This is already reported as a defect and is resolved in 4.0.
    
     ?Expected result?
    The import of WorkItems should go through as expected.
    
    ?Actual result?
    The import of WorkItems  fails and the customer can't even
    login.
    
    For more details, please refer to the following Jazz.net
    Workitem:
    https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.Wo
    rkItem/236289
    

Local fix

Problem summary

  • Fixed in 3.0.1.5
    

Problem conclusion

  • Fixed in 3.0.1.5
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM71791

  • Reported component name

    RATL TEAM CONCE

  • Reported component ID

    5724V0400

  • Reported release

    301

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-29

  • Closed date

    2012-11-30

  • Last modified date

    2012-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL TEAM CONCE

  • Fixed component ID

    5724V0400

Applicable component levels

  • R301 PSN

       UP



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Document information


More support for:

Rational Team Concert

Software version:

3.0.1

Reference #:

PM71791

Modified date:

2012-11-30

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