PM71268: CONFIGTOOL FAILING TO FIND THE CORRECT VERSION OF WEBSPHERE - AS A RESULT, CONFIGTOOL DOES NOT ALLOW USER TO CONTINUE.

APAR status

• Closed as program error.

Error description

• During the execution of configTool, it will run the versionInfo
  tool from WebSphere to validate the version that is currently
  installed (Fix Pack level as well).  We have a customer who is
  unable to get pass the configTool, because it is erroring on the
  version that they have installed.  They have 8.0.0.3 installed.
  However, when running the versionInfo tool, 2 versions are being
  returned:
  
  Name          IBM WebSphere Application Server Network
  Deployment
  Version        8.0.0.3
  
  and
  
  Name            IBM WebSphere eXtreme Scale
  Version        7.1.1.1
  
  It appears the pre-req checker used by configTool utility is
  only picking up the last version reference and failing.
  
  The errors that are returned maybe similar to the following:
  
  Aug 17 2012 15:27:04 INFO : check: step:  Executing:
  /opt/IBM/WODM80b/WAS/AppServer/profiles/spsscds/bin/versionInfo.
  sh
  Aug 17 2012 15:27:05 WARN : check: stop:  Prerequisite Check:
  Application Server Path Validation: FAIL: This version of the
  application server is not supported. Please refer to the
  documentation for supported versions.
  Aug 17 2012 15:27:05 INFO : Test Name: websphere-path-Validation
  Aug 17 2012 15:27:05 INFO : Passed: false
  Aug 17 2012 15:27:05 INFO : Results: This version of the
  application server is not supported. Please refer to the
  documentation for supported versions.
  Aug 17 2012 15:27:05 ERROR: Validate Application Server: This
  version of the application server is not supported. Please refer
  to the documentation for supported versions.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Customers running C&DS 5.0 configTool against WebSphere      *
  * profile that contains addons.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * During the execution of configTool, we will run the          *
  * versionInfo                                                  *
  * tool from WebSphere to validate the version that is          *
  * currently                                                    *
  * installed (Fix Pack level as well).  We have a customer who  *
  * is                                                           *
  * unable to get pass the configTool, because it is erroring on *
  * the                                                          *
  * version that they have installed.  They have 8.0.0.3         *
  * installed.                                                   *
  * However, when running the versionInfo tool, 2 versions are   *
  * being                                                        *
  * returned:                                                    *
  *                                                              *
  * Name          IBM WebSphere Application Server Network       *
  * Deployment                                                   *
  * Version        8.0.0.3                                       *
  *                                                              *
  * and                                                          *
  *                                                              *
  * Name            IBM WebSphere eXtreme Scale                  *
  * Version        7.1.1.1                                       *
  *                                                              *
  * It appears our checker is only picking up the last version   *
  * reference and failing.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue has been addressed in C&DS 5.0 Fix Pack 1.        *
  ****************************************************************
  

Problem conclusion

• This issue has been addressed in C&DS 5.0 Fix Pack 1.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SPSS CADS

• Fixed component ID

  5725A72CD

Applicable component levels

• R500 PSY

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