PM70925: Restarting SAService results in 'The SAService service on Local Computer started and then stopped' in Rational System Architect

APAR status

• Closed as Permanent restriction.

Error description

• Attempts to restart the SAService results in the warning message
  'SAService service on Local Computer started and then stopped'
  in IBM Rational System Architect (SA).
  
  Symptom:
  -------
  You see the following warning message window.
  ------------------------------------------------------------
  Services
  ------------------------------------------------------------
  The SAService service on Local Computer started and then
  stopped. Some services stop automatically if they are not in use
  by other services or programs.
  ------
    OK
  ------
  ------------------------------------------------------------
  
  Configuration:
  -------------
  Environment = Microsoft Windows (R)
  Tool = IBM Rational System Architect (R)
  Version = 11.4.2 (build 690)
  Integration = SA Process Integrator
  
  Steps to Reproduce:
  ------------------
  1) Run services.msc.
  2) Start the SAService if is not already running.
  3) Wait for it to start.
  4) Restart it.
  
  Expected Results:
  ----------------
  The SAService to restart and no warning messages as described in
  the Symptom.
  
  Actual Results:
  --------------
  The restart operation gives the warning messages as described in
  the Symptom.
  
  
  WORKAROUND
  1) Click OK on the message
  2) Wait for approximately 30 seconds.
  3) Then try to start SAService.
  4) The SAService should now start without issue.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Attempts to restart the SAService results in the warning
  message "SAService service on Local Computer started and
  then stopped" in IBM Rational System Architect (SA).
  

Problem conclusion

• It seems like the socket is not being closed properly:
  
  Service cannot be started.
  System.Runtime.Remoting.RemotingException: Remoting
  configuration failed with the exception
  'System.Reflection.TargetInvocationException: Exception has
  been thrown by the target of an invocation. ---?
  System.Net.Sockets.SocketException
  
  -----------
  
  There is a fairly simple workaround and the issue is not
  consistently reproduced. There are no plans to address the
  issue. The client has agreed to concede, accepting the
  workaround.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels