A fix is available
APAR status
Closed as unreproducible.
Error description
Headline: SA 11.4.1.1425 deadlock APAR Error Description: Abstract: The deadlock was observed when using SA in diagramming or as normal use. Then the deadlock occurred. In the SQL event log, errors keep repeating is 'Lock an Entity record without encyclopedia lock. (1, 27)',11.4.1.1,425 A database error has occurred: (708, 8501, 0, 378432, 1) Number = 80004005; NativeCode = 1205; Source = Microsoft OLE DB Provider for SQL Server; Desc = Transaction (Process ID 86) was deadlocked on lock resources with another process and has been cho',11.4.1.1,425 Problem: Each SA user experience deadlock three to four times a day after upgrade to SA 11.4.1.1425. Prior upgrade, deadlock was already happening once or twice a month. But after upgrade, the deadlock is happening 3 to 4 times a day for each user. There are at least three users simultaneously working on SA encyclopedia. When deadlock happens, SA client crashes. Local fix: There is no known workaround at this time.
Local fix
Problem summary
fixed 11.4.2.1
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM70735
Reported component name
TLOGIC SYS ARCH
Reported component ID
5724V68SA
Reported release
B41
Status
CLOSED UR3
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-12
Closed date
2012-10-23
Last modified date
2012-10-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
B42
Fix information
Fixed component name
TLOGIC SYS ARCH
Fixed component ID
5724V68SA
Applicable component levels
RB42 PSY
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