PM70407: COGNOS OFFICE 10 STUCK AT "CHECKING SYSTEM FOR PROMPTS" WHEN ACCESS A REPORT WITH A CONDITIONAL STYLE HIDING TEXT PROMPT

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Cognos office encounters a problem when trying to import reports
    where there is a text prompt that has a conditional style that
    hides it. ??The text prompt has a default value assigned so it
    does not need to be answered.??When Cognos Office imports this
    report, it gets stuck at the "checking system for prompts"
    message.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
    * 2                                                            *
    * or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh  *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM70407

  • Reported component name

    COG8 GO OFFICE

  • Reported component ID

    5724W12GO

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-07

  • Closed date

    2013-03-28

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 GO OFFICE

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA11 PSN

       UP



Document information


More support for:

Cognos for Microsoft Office
Cognos for Microsoft Office

Software version:

10.1.1

Reference #:

PM70407

Modified date:

2013-06-11

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