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PM68630: DEAD LINK IN A PRE-DEFINED ITCAM FOR AD SITUATION.

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APAR status

  • Closed as program error.

Error description

  • * Environment: ITCAM 7.1 FP3 on RHEL5 or Win 2008 monitoring
    WAS7.1 FP19
    
    * Problem descr:
      -------------
      - Login to the TEPS console and bring up the Situation Editor
        under Edit menu (or Ctrl-E).
      - Expand "WebSphere App Server" on the left panel
      - scroll down and highlight "WASJ2CConectionPoolUsageMaxed"
      - on the right panel, select "Expert Advice" tab
      - select "Preview" towards the bottom right
      - this will bring up a new window with Sit Descr and Suggested
        Actions
      - in the Suggested Actions section look for the link on the
        2nd line
      - click on this link, it'll lead to a dead page
    
    http://www-01.ibm.com/support/docview.wss?rs=3259&uid=swg2138453
    4
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:
    *
    * All TEP users that want to see "Expert Advice" in some
    * specific ITCAM for AD situations.
    *
    ****************************************************************
    * PROBLEM DESCRIPTION:
    *
    * When showing Expert Advice on situation:
    * WASJ2CConectionPoolUsageMaxed
    * WASDBConnectionPoolUsageMaxed
    * WASThreadPoolPercentMaxed
    *
    * the dead link appears:
    *
    http://www-01.ibm.com/support/docview.wss?rs=3259&uid=swg2138453
    4
    *
    ****************************************************************
    * RECOMMENDATION:
    *
    * Users should ignore this link.
    *
    ****************************************************************
    

Problem conclusion

  • The link points to technote that doesn't exist. The link was
    removed and short explanation of the situation was added
    instead.
    
    The fix for this APAR is contained in the following maintenance
    package:
            | interim fix | 7.1.0.3-TIV-ITCAMAD-IF0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM68630

  • Reported component name

    TCAM AD WAS TEM

  • Reported component ID

    5724Y92WD

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2012-07-11

  • Closed date

    2012-10-31

  • Last modified date

    2012-10-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TCAM AD WAS TEM

  • Fixed component ID

    5724Y92WD

Applicable component levels

  • R710 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSDTFJ","label":"Tivoli Composite Application Manager for Application Diagnostics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 January 2022