APAR status
Closed as documentation error.
Error description
Customer installed C&DS 5.0 onto a Windows Server 2008 R2 SP1 system. After configuration completed, a warning message was returned that stated the following: Warning: Validate Operating System: Microsoft Visual C++ 2005 Redistributable X64 is not installed. This message is confusing as there is no mention of this requirement (2005) in the documentation. The doc only references Microsoft Visual C++ 2008 Redistributable Packages. In addition, since this requirement is missing, shouldn't the configuration have been stopped since all requirements are not met? The fact that it returns the warning but does not indicate why this requirements is needed, leaves the customer guessing if their install/configuration is valid or not. The customer then questioned whether or not they needed to rerun the configuration portion once the requirement was installed.
Local fix
This issue will be addressed in a future release. The dependency on MS VC++ runtime libaries is for the "Adapters". The message is just a warning and did not prevent any part of the configuration to fail. The customer can install the MS VC++ 2005 redistributable afterwards and there is no need to reconfigure C&DS Server again.
Problem summary
**************************************************************** * USERS AFFECTED: * * WARNING MESSAGE REGARDING MS VISUAL C++ IS CONFUSING. * **************************************************************** * PROBLEM DESCRIPTION: * * WARNING MESSAGE REGARDING MS VISUAL C++ IS CONFUSING. * **************************************************************** * RECOMMENDATION: * * Upgrade to C&DS 6.0. * ****************************************************************
Problem conclusion
Upgrade to C&DS 6.0.
Temporary fix
Comments
APAR Information
APAR number
PM68522
Reported component name
SPSS CADS
Reported component ID
5725A72CD
Reported release
500
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-10
Closed date
2013-12-16
Last modified date
2013-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS69YH","label":"IBM SPSS Collaboration and Deployment Services"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
16 December 2013