PM68522: WARNING MESSAGE REGARDING MS VISUAL C++ IS CONFUSING.

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APAR status

  • Closed as documentation error.

Error description

  • Customer installed C&DS 5.0 onto a Windows Server 2008 R2 SP1
    system.  After configuration completed, a warning message was
    returned that stated the following:
    
    Warning: Validate Operating System: Microsoft Visual C++ 2005
    Redistributable X64 is not installed.
    
    This message is confusing as there is no mention of this
    requirement (2005) in the documentation.  The doc only
    references Microsoft Visual C++ 2008 Redistributable Packages.
    
    In addition, since this requirement is missing, shouldn't the
    configuration have been stopped since all requirements are not
    met?  The fact that it returns the warning but does not indicate
    why this requirements is needed, leaves the customer guessing if
    their install/configuration is valid or not.  The customer then
    questioned whether or not they needed to rerun the configuration
    portion once the requirement was installed.
    

Local fix

  • This issue will be addressed in a future release.
    The dependency on MS VC++ runtime libaries is for the
    "Adapters".   The message is just a warning and did not prevent
    any part of the configuration to fail.  The customer can install
    the MS VC++ 2005 redistributable afterwards and there is no need
    to reconfigure C&DS Server again.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * WARNING MESSAGE REGARDING MS VISUAL C++ IS CONFUSING.        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WARNING MESSAGE REGARDING MS VISUAL C++ IS CONFUSING.        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to C&DS 6.0.                                         *
    ****************************************************************
    

Problem conclusion

  • Upgrade to C&DS 6.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM68522

  • Reported component name

    SPSS CADS

  • Reported component ID

    5725A72CD

  • Reported release

    500

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-10

  • Closed date

    2013-12-16

  • Last modified date

    2013-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

SPSS Collaboration and Deployment Services

Software version:

5.0

Reference #:

PM68522

Modified date:

2013-12-16

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