PM68164: Internet Browser settings must match System Architect/XT server locale settings or you will get an error saving definitions

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APAR status

  • Closed as program error.

Error description

  • Configuration:
    --------------
    Tool = Rational System Architect
    Version = 11.4.2
    
    Description:
    ------------
    Internet Browser settings must match SA/XT server locale
    settings or you will get an error when saving definitions
    
    How to reproduce:
    -----------------
    1. Set the locale on the SA/XT server to use a non-english
    standard. For example Swedish
    2. Restart SA/XT
    3. Start an Internet Browser on the client with English locale
    4. Connect to SA/XT and open an encyclopedia as Updater
    5. Edit any definition (example Explorer Object Report) and save
    
    ==? You will get an error like this:
        'Error: Invalid entry. Property: Initial Time, Value:
    12:10:13 PM, Invalid entry. Property: Last Change Time, Value:
    4:37:50 PM'
    
    Other information:
    ------------------
    * This happens because the time format in the client Browser
    does not correspond to the SA/XT server
    
    Work Around:
    ------------
    See to it that the internet browser use the same language as the
    OS on the SA/XT server.
    
    This can be done like this:
    * In Firefox: From the 'Tools - Options' menu, select the
    'Languages' section.
    * In Internet Explorer: From the 'Tools - Internet Options -
    Languages' menu item.
    -? Make sure to add the language the OS locale on the SA/XT
    server is set to use, then move this language to the top
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Internet Browser settings must match System Architect/XT
    server locale settings or you will get an error saving
    definitions
    
    Error message:
    If the Client OS and the Server OS has different
    (non-English) settings you will get an error like this:
     "Error: Invalid entry. Property: Initial Time, Value:
    12:10:13 PM, Invalid entry. Property: Last Change Time,
    Value: 4:37:50 PM"
    

Problem conclusion

  • Working As designed. This happens because the time format in
    the client Browser does not correspond to the SA/XT server.
    What is happening is that when it gets the time it displays
    it in the format of the browser setting but when it sends it
    back to SA for verification it says it incorrect because SA
    is saying that it should be in the format of Locale time.
    
    See Technote:
    
    http://www-01.ibm.com/support/docview.wss?uid=swg21599873
    
    In addition - in the Information Center added an 'Important'
    note in the 'Client PC requirements' section of the topic
    'Requirements for hardware, operating system, client PC, and
    Internet Information Services (IIS)'. The note contains
    instructions for setting the language option in both
    browsers, and a link to the technote.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM68164

  • Reported component name

    TLOGIC SYS ARCH

  • Reported component ID

    5724V68SX

  • Reported release

    B42

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-04

  • Closed date

    2012-09-28

  • Last modified date

    2012-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYS ARCH

  • Fixed component ID

    5724V68SX

Applicable component levels

  • RB42 PSN

       UP



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Document information


More support for:

Rational System Architect XT

Software version:

11.4.2

Reference #:

PM68164

Modified date:

2012-09-28

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