APAR status
Closed as program error.
Error description
Configuration: -------------- Tool = Rational System Architect Version = 11.4.2 Description: ------------ Internet Browser settings must match SA/XT server locale settings or you will get an error when saving definitions How to reproduce: ----------------- 1. Set the locale on the SA/XT server to use a non-english standard. For example Swedish 2. Restart SA/XT 3. Start an Internet Browser on the client with English locale 4. Connect to SA/XT and open an encyclopedia as Updater 5. Edit any definition (example Explorer Object Report) and save ==? You will get an error like this: 'Error: Invalid entry. Property: Initial Time, Value: 12:10:13 PM, Invalid entry. Property: Last Change Time, Value: 4:37:50 PM' Other information: ------------------ * This happens because the time format in the client Browser does not correspond to the SA/XT server Work Around: ------------ See to it that the internet browser use the same language as the OS on the SA/XT server. This can be done like this: * In Firefox: From the 'Tools - Options' menu, select the 'Languages' section. * In Internet Explorer: From the 'Tools - Internet Options - Languages' menu item. -? Make sure to add the language the OS locale on the SA/XT server is set to use, then move this language to the top
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Internet Browser settings must match System Architect/XT server locale settings or you will get an error saving definitions Error message: If the Client OS and the Server OS has different (non-English) settings you will get an error like this: "Error: Invalid entry. Property: Initial Time, Value: 12:10:13 PM, Invalid entry. Property: Last Change Time, Value: 4:37:50 PM"
Problem conclusion
Working As designed. This happens because the time format in the client Browser does not correspond to the SA/XT server. What is happening is that when it gets the time it displays it in the format of the browser setting but when it sends it back to SA for verification it says it incorrect because SA is saying that it should be in the format of Locale time. See Technote: http://www-01.ibm.com/support/docview.wss?uid=swg21599873 In addition - in the Information Center added an 'Important' note in the 'Client PC requirements' section of the topic 'Requirements for hardware, operating system, client PC, and Internet Information Services (IIS)'. The note contains instructions for setting the language option in both browsers, and a link to the technote.
Temporary fix
Comments
APAR Information
APAR number
PM68164
Reported component name
TLOGIC SYS ARCH
Reported component ID
5724V68SX
Reported release
B42
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-04
Closed date
2012-09-28
Last modified date
2012-09-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYS ARCH
Fixed component ID
5724V68SX
Applicable component levels
RB42 PSN
UP
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Document Information
Modified date:
28 September 2012