PM68041: CQ FTS: An early failure of the CQ FTSA tool may fail to create a diagnostic log for troubleshooting with Support.

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APAR status

  • Closed as program error.

Error description

  • Under certain circumstances, if the CQ FTSA tool fails early in
    the deployment, diagnostic logging of the tool usage may not
    occur, making the failure harder to troubleshoot with Support.
    
    The particular circumstance that lead to this APAR is
    preventable, see APAR PM68040.
    
    Other circumstances may also exist which this APAR seeks to
    address.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Under certain circumstances, if the CQ Full Text Search
    Admin (FTSA) tool fails early in the deployment, diagnostic
    logging may not occur. Trying to use the CQ FTSA tool
    command-line options on a none existing FTS deployment at
    "--ftshome" results in following misleading error message:
    "UNEXPECTED_DATA  as needed at cqtsadmin.pl line 1812"
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.5.
    
    The resource string "UNEXPECTED_DATA" has been added
    properly to report the true nature of the CQ FTSA issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM68041

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-02

  • Closed date

    2012-12-15

  • Last modified date

    2012-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSN

       UP



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Document information


More support for:

Rational ClearQuest

Software version:

8.0.0.0

Reference #:

PM68041

Modified date:

2012-12-15

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