PM65823: SA/OSLC Integration to Change will not work for non-Administrator users

APAR status

• Closed as program error.

Error description

• 1. Create an OS user who is not an Administrator (standard
  user). Windows 2008 or Windows 7.
  2. Start System Architect and go to Tools-Service Provider
  Configuration
  3. Add the Change server details and then click on the Add for
  Collaboration. A 'Access Denied' dialog appears but so does the
  Change login screen.
  4. Enter valid credentials and a 'server not found' page
  appears. The databases are not listed in System Architect.
  
  Workaround:
  Run SA as an Administrator
  or Login as an Administrator
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Non admin user cannot use SA OSLC Feature
  

Problem conclusion

• Non admin user cannot use SA OSLC Feature. In 11.4.2.1 the  SAPo
  rtServiceRegstration utility is run from the installer.
  
  Note: If running on Windows Server 2008 R2, you must enable .Net
   3.5.1 services before running the SA installer. The install wil
  l work fine without, but no .Net apps will work (i.e. this utili
  ty or SAREST\SAOSLC).
  
  The utility basically executes commands using the netsh/httpcfg
  so that service get registered for the port consumer by SA as OS
  LC Consumer.
  We need to execute either one of the utility netsh/httpcfg depen
  ding on the OS.
  
  The netsh utility is installed by default on following OS
  1) Windows 7 Professional (64 bit), Windows 7 Enterprise(64 bit)
  2) Windows Server 2008 Enterprise (64 bit)
  3) Windows Server 2008 R2 Standard (64 bit)
  
  The httpcfg utility is optional on some OS and is used for setti
  ng on Win2k3/Winxp. so if it is not there you may need to instal
  l from http://www.microsoft.com/en-us/download/details.aspx?id=1
  8546
  
  or
  
  http://www.microsoft.com/en-us/download/details.aspx?id=15326
  
  
  Workaround:
  
  Either use Run as administrator option or disable UAC on the mac
  hine
  
  The SAPortServiceRegstration utility is also available as a test
   fix at
  
  ftp://ftp.software.ibm.com/software/rational/private/RSA3-z13HJX
  FhCLm0
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYS ARCH

• Fixed component ID

  5724V68SA

Applicable component levels

• RB41 PSN

     UP