PM65823: SA/OSLC Integration to Change will not work for non-Administrator users

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • 1. Create an OS user who is not an Administrator (standard
    user). Windows 2008 or Windows 7.
    2. Start System Architect and go to Tools-Service Provider
    Configuration
    3. Add the Change server details and then click on the Add for
    Collaboration. A 'Access Denied' dialog appears but so does the
    Change login screen.
    4. Enter valid credentials and a 'server not found' page
    appears. The databases are not listed in System Architect.
    
    Workaround:
    Run SA as an Administrator
    or Login as an Administrator
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Non admin user cannot use SA OSLC Feature
    

Problem conclusion

  • Non admin user cannot use SA OSLC Feature. In 11.4.2.1 the  SAPo
    rtServiceRegstration utility is run from the installer.
    
    Note: If running on Windows Server 2008 R2, you must enable .Net
     3.5.1 services before running the SA installer. The install wil
    l work fine without, but no .Net apps will work (i.e. this utili
    ty or SAREST\SAOSLC).
    
    The utility basically executes commands using the netsh/httpcfg
    so that service get registered for the port consumer by SA as OS
    LC Consumer.
    We need to execute either one of the utility netsh/httpcfg depen
    ding on the OS.
    
    The netsh utility is installed by default on following OS
    1) Windows 7 Professional (64 bit), Windows 7 Enterprise(64 bit)
    2) Windows Server 2008 Enterprise (64 bit)
    3) Windows Server 2008 R2 Standard (64 bit)
    
    The httpcfg utility is optional on some OS and is used for setti
    ng on Win2k3/Winxp. so if it is not there you may need to instal
    l from http://www.microsoft.com/en-us/download/details.aspx?id=1
    8546
    
    or
    
    http://www.microsoft.com/en-us/download/details.aspx?id=15326
    
    
    Workaround:
    
    Either use Run as administrator option or disable UAC on the mac
    hine
    
    The SAPortServiceRegstration utility is also available as a test
     fix at
    
    ftp://ftp.software.ibm.com/software/rational/private/RSA3-z13HJX
    FhCLm0
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65823

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    B41

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-30

  • Closed date

    2012-09-28

  • Last modified date

    2012-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC SYS ARCH

  • Fixed component ID

    5724V68SA

Applicable component levels

  • RB41 PSN

       UP



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Document information


More support for:

Rational System Architect

Software version:

11.4.1

Reference #:

PM65823

Modified date:

2012-10-15

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