PM65394: WinXP: CC Explorer has IDispatch error #160, when switching UCM activities, or complete deliver, on Windows XP [non-blocking]

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APAR status

  • Closed as program error.

Error description

  • When using the UCM CC/CQ integration on Windows XP OS (not
    Windows 7, Windows 2008 Server OSes), when selecting or
    switching between UCM activities in the ClearCase Project
    Explorer 'My Activities' view the following non-blocking error
    is received upon each selection change:
    IDispatch error#160
    Caught An Unhandled Exception At The OLE Call Boundary - File:
    \bugbert.src\cqole\oadsession.cpp Line: 1550
    Thread: 2084
    
    Unable to find user database 'SAMP', please check the name.
    
    Clicking OK to dismiss the error works.
    
    Impact:
    Viewed as a nuisance and confusion to end users.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest UCM                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When using the UCM ClearCase/ClearQuest integration on       *
    * Windows XP or Window 2003,  selecting or switching between   *
    * UCM activities causes an "IDispatch error #160" error        *
    * message in the ClearCase Project Explorer "My Activities"    *
    * view.                                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.13 and 8.0.1.6.
    When using the UCM ClearCase/ClearQuest integration on Windows
    XP or Windows 2003,  selecting or switching between UCM
    activities now works fine.  There is no longer an error message
    in the ClearCase Project Explorer "My Activities" view.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65394

  • Reported component name

    CLEARQUEST UNIX

  • Reported component ID

    5724G3601

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-23

  • Closed date

    2014-12-16

  • Last modified date

    2014-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSN

       UP

  • R801 PSY

       UP



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Document information


More support for:

Rational ClearQuest

Software version:

8.0.0.0

Reference #:

PM65394

Modified date:

2014-12-16

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