Fixes are available
Rational ClearQuest Fix Pack 05 (8.0.0.5) for 8.0
Rational ClearQuest Fix Pack 07 (8.0.0.7) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
Open a parent record and goes to tab where child records are displayed. Click on the child record and then choose modify and click the done - the child record shown in the parent is updated. Click on the child record and then choose a utility to perform the same action - the child record shown in the parent is NOT updated. A 'refresh' is required for the parent record to see the change.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** When a ClearQuest Web child record is modified on it's parent record using a utility action, a refresh is needed from the parent record for the change to be visible.? Note - this only a problem with a utility action not a modify action.
Problem conclusion
A fix is available in ClearQuest 8.0.0.7.
Temporary fix
Comments
APAR Information
APAR number
PM64420
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-10
Closed date
2013-06-27
Last modified date
2013-06-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R710 PSN
UP
Document Information
Modified date:
27 June 2013