APAR status
Closed as program error.
Error description
This issue happens with MS word 2010 64 bit. Steps to reproduce: 1. login ReqPro client on 64 bit window with word 2010 64 bit 2. open a document with existing requirement, or create a new requirement and save the document change. 3. change the requirement text, then click add-in save icon or close icon , notice the annotate pop up window show blank.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** USERS AFFECTED: Users of? Rational RequisitePro client for Windows (Rational RequisitePro) working on a 64 bit machine using Microsoft Word 64 bit versions. PROBLEM DESCRIPTION : When saving a MS Word document or closing the document after editing a requirement located on the document the change description window is displayed to let user to introduce a reason for the changes on the requirement. This window is displayed no text due to a problem in the macros related to loading information from the string repository.
Problem conclusion
Rational RequisitePro code has been updated to get information from the string repository when working on a 64 bit machine using Microsoft Word 64 bit versions. The fix for this APAR was included in RequisitePro version 7.1.2.8 and 7.1.3.4.
Temporary fix
Comments
APAR Information
APAR number
PM64136
Reported component name
REQUISITEPRO WI
Reported component ID
5724G3900
Reported release
711
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-08
Closed date
2012-09-26
Last modified date
2012-09-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
REQUISITEPRO WI
Fixed component ID
5724G3900
Applicable component levels
R711 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
26 September 2012