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PM64136: ReqPro saving requirement text change show blank annatote change window with word 2010 64 bit.

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APAR status

  • Closed as program error.

Error description

  • This issue happens with MS word 2010 64 bit. Steps to reproduce:
    
    1. login ReqPro client on 64 bit  window with word 2010 64 bit
    2. open a document with existing requirement, or  create a new
    requirement and save the document change.
    3. change the requirement text, then click add-in save icon or
    close icon , notice the annotate pop up window show blank.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    USERS AFFECTED:
    Users of? Rational RequisitePro client for Windows (Rational
    RequisitePro) working on a 64 bit machine using Microsoft
    Word 64 bit versions.
    
    PROBLEM DESCRIPTION :
    When saving a MS Word document or closing the document after
    editing a requirement located on the document the change
    description window is displayed to let user to introduce a
    reason for the changes on the requirement. This window is
    displayed no text due to a problem in the macros related to
    loading information from the string repository.
    

Problem conclusion

  • Rational RequisitePro code has been updated to get
    information from the string repository when working on a 64
    bit machine using Microsoft Word 64 bit versions.
    The fix for this APAR was included in RequisitePro version
    7.1.2.8 and 7.1.3.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM64136

  • Reported component name

    REQUISITEPRO WI

  • Reported component ID

    5724G3900

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-08

  • Closed date

    2012-09-26

  • Last modified date

    2012-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    REQUISITEPRO WI

  • Fixed component ID

    5724G3900

Applicable component levels

  • R711 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
26 September 2012