PM64043: ClearQuest is not parsing some characters (e.g. Vertical Tab-VT) into valid XML

Rational ClearQuest Fix Pack 10 (7.1.2.10) for 7.1.2
Rational ClearQuest Fix Pack 06 (8.0.0.6) for 8.0

APAR status

• Closed as program error.

Error description

• ClearQuest is not parsing  some characters (e.g. Vertical
  Tab-VT) into valid XML.
  
  The client is using a Web server on Solaris but I can reproduce
  on Windows.
  
  This was found by a user who was using OSLC to pull information
  from ClearQuest. The record in ClearQuest has a Vertical Tab
  (VT) character (Decimal char 11) in it. It was pasted in from a
  powerpoint document. We found that Powerpoint uses the VT
  character when Shift-Enter is used to break a line.
  
  When the record is retrieved by OSLC, the XML returned (?#11;)
  was not considered valid by the Java module routines that were
  being used. This error displayed:
  
  [Fatal Error] :182:60: Character reference '?#11' is an invalid
  XML character.
  
  org.xml.sax.SAXParseException: Character reference '?#11' is an
  invalid XML character.
  
  Using the URI directly in Firefox displayed the records before
  the errant record but did not display the errant record or the
  ones after it. The same URI in Internet Explorer v9 did not
  display any records and displayed an error that 'the feed
  contains code errors.'
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  ClearQuest Web is not parsing some characters (for example,
  Vertical Tab-VT) into valid XML when using OSLC to pull
  information.
  

Problem conclusion

• A fix is available in ClearQuest 7.1.2.10 and 8.0.0.6.
  
  ClearQuest Web now parses these characters into valid XML.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST UNIX

• Fixed component ID

  5724G3601

Applicable component levels

• R712 PSN

     UP