APAR status
Closed as program error.
Error description
The installer for Amos 20.0.0.1 blanks the DaemonHost line in spssprod.inf forcing the Amos client to broadcast for a license. If no SLM with an Amos license to spare exists in the customer's subnet, then Amos launches with "No License found" error.
Local fix
This behavior has been remediated in a refresh of the IBM SPSS AMOS 20.0 FixPack 1 posted 3/14/2012. Installing AMOS 20.0 FixPack 1 will now preserve the DaemonHost value in spssprod.inf when applied to a network-licensed installation provided that the install is done with full admin rights (XP) or right-click->Run As Admin (Vista, 7). If insufficient rights are present, a warning will be displayed on completion of the install, and a backup copy of spssprod.inf named "spssprod_amos20.0.inf" is saved to the user's My Documents folder. Simply manually copy the backup into the AMOS install directory and rename back to "spssprod.inf". If your installation was already affected by the earlier release of the FixPack, please edit spssprod.inf and put the hostname/IP address back in the DaemonHost line. Alternatively, define LSHOST environment variable to point to the the Sentinel LM.
Problem summary
**************************************************************** * USERS AFFECTED: * * All users of Amos where concurrent licensing is employed. * **************************************************************** * PROBLEM DESCRIPTION: * * The installer for Amos 20.0.0.1 blanks the DaemonHost line * * in * * spssprod.inf forcing the Amos client to broadcast for a * * license. * * If no SLM with an Amos license to spare exists in the * * customer's * * subnet, then Amos launches with "No License found" error. * **************************************************************** * RECOMMENDATION: * * This behavior has been remediated in a refresh of the IBM * * SPSS * * AMOS 20.0 FixPack 1 posted 3/14/2012. * ****************************************************************
Problem conclusion
This behavior has been remediated in a refresh of the IBM SPSS AMOS 20.0 FixPack 1 posted 3/14/2012.
Temporary fix
Comments
APAR Information
APAR number
PM59398
Reported component name
SPSS AMOS
Reported component ID
5725A60AM
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-02-29
Closed date
2012-11-27
Last modified date
2012-11-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SPSS AMOS
Fixed component ID
5725A60AM
Applicable component levels
RK00 PSN
UP
RK00 PSY
UP
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