PM55023: NULLPOINTEREXCEPTION SHOULD BE AVOIDED WHILE USING CIM TO VIEW INSTALATION HISTORY DUE TO CORRUPTED WORK RECORD FILES

Fixes are available

APAR status

Closed as program error.

Error description

Environment:
WebSphere Application Server Network Deployment edition
V7.0.0.13
Operating System - Windows 2008

Problem Description:
Customer tried to install a fix pack using centralized
installation manager (CIM) on the administrative console and
received following exception with 500 error while browsing to
the 'Installation History' panel:

E com.ibm.ws.webcontainer.servlet.ServletWrapper service
SRVE0068E:
Uncaught exception created in one of the service methods of the
servlet
action in application isclite. Exception created :
java.lang.NullPointerException
at
com.ibm.ws.console.cim.installhistory.InstallHistoryController.s
etupCollectionForm(InstallHistoryController.java:141)
at
com.ibm.ws.console.cim.installhistory.InstallHistoryController.p
erform(InstallHistoryController.java:385)
at
org.apache.struts.tiles.TilesRequestProcessor.processTilesDefini
tion(Unknown Source)
at
org.apache.struts.tiles.TilesRequestProcessor.processForwardConf
ig(Unkno

The above exception should be avoided so that customer can
successfully view the CIM install history even if they have
tried to install a package with incorrect format.

Local fix

Problem summary

****************************************************************
* USERS AFFECTED:  All users of IBM WebSphere Application      *
*                  Server Network Deployment Edition           *
****************************************************************
* PROBLEM DESCRIPTION: NullPointerException happens when       *
*                      viewing corrupted installation          *
*                      history record in Centralized           *
*                      Installation Manager                    *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Sometimes customer manually download interim fix, save it as
".zip" extension name, then manually place it into Centralized
Installation Manager repository. When trying to install this
interim fix via Centralized Installation Manager, the
installation fails, hwever the installation record is
corrupted. Later when try to view the installation
history, Null Pointer Exception will happen and the page
cannot be displayed correctly.

Problem conclusion

Centralized Installation Manager will check and find corrupted
installation record, and avoid Null Pointer Exception when
viewing the record in Installation History page.
The fix for this APAR is currently targeted for inclusion in
fix packs 7.0.0.23 and 8.0.0.4.  Please refer to the
Recommended Updates page for delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

Temporary fix

Comments

APAR Information

APAR number
PM55023
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-12-27
Closed date
2012-02-20
Last modified date
2012-02-20

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800

Applicable component levels

R700 PSY
UP
R800 PSY
UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 October 2021

Tips

PM55023: NULLPOINTEREXCEPTION SHOULD BE AVOIDED WHILE USING CIM TO VIEW INSTALATION HISTORY DUE TO CORRUPTED WORK RECORD FILES

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R700 PSY

R800 PSY

Document Information

Share your feedback

Need support?