PM53231: UNABLE TO UPGRADE EXCEL 2007 WORKBOOKS FROM CAFE 8.4 TO 10.1 - CONNECTION TIMEOUT ERROR

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • Cannot upgrade excel workbooks created with CAFE 8.4.X to CAFE
    10.1.1  Receives Connection timeout errors.??When clicking on
    the "system" cell in the workbook to upgrade and selecting the
    Cognos 10 server and package, you get the popup error message
    :??500 - Internal server error??For complex workbook, eventually
    an IIS timeout is returned a
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to IBM Cognos Analysis for Microsoft Excel    *
    * 10.2.0                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM53231

  • Reported component name

    COG8 GO OFFICE

  • Reported component ID

    5724W12GO

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-30

  • Closed date

    2013-09-16

  • Last modified date

    2013-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 GO OFFICE

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA20 PSN

       UP



Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Cognos for Microsoft Office
Cognos for Microsoft Office

Software version:

10.1

Reference #:

PM53231

Modified date:

2013-09-16

Translate my page

Machine Translation

Content navigation