PM53231: UNABLE TO UPGRADE EXCEL 2007 WORKBOOKS FROM CAFE 8.4 TO 10.1 - CONNECTION TIMEOUT ERROR

APAR status

• Closed as program error.

Error description

• Cannot upgrade excel workbooks created with CAFE 8.4.X to CAFE
  10.1.1  Receives Connection timeout errors.??When clicking on
  the "system" cell in the workbook to upgrade and selecting the
  Cognos 10 server and package, you get the popup error message
  :??500 - Internal server error??For complex workbook, eventually
  an IIS timeout is returned a
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Please upgrade to IBM Cognos Analysis for Microsoft Excel    *
  * 10.2.0                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 GO OFFICE

• Fixed component ID

  5724W12GO

Applicable component levels

• RA20 PSN

     UP