PM50668: AFTER UPGRADING CLEARCASE, THE EVERYONE GROUP IS REMOVED FROM THE CACHE FOLDER

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • After you upgrade IBM Rational ClearCase using IBM Installation
    Manager, you may have severe performance issues.
    
    You may also receive the following error when trying to perform
    ClearCase operations:
    
    C:\Users\user1?cleartool desc vob:\Sample-Doc cleartool:
    Warning: Can not update license cache 'C:\Program Files x86)
    \IBM\RationalSDLC\ClearCase\var\cache\ClearCase_check\user1'.
    Please check ownership or permission. versioned object base
    '\Sample-Doc'
    
    
    It has been determined that this is caused by the Everyone group
    being removed from the ?installation
    directory?\ClearCase\var\cache directory
    
    Prior to the upgrade, the access control list will show the
    following:
    
    C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var?cacls
    cache
    C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var\cache
     Everyone:F
        Everyone:(OI)(CI)(IO)F
        DOMAIN\clearcase:(ID)F
        DOMAIN\clearcase:(OI)(CI)(IO)(ID)F
        NT SERVICE\TrustedInstaller:(ID)F
        NT SERVICE\TrustedInstaller:(CI)(IO)(ID)F
        NT AUTHORITY\SYSTEM:(ID)F
        NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(ID)F
        BUILTIN\Administrators:(ID)F
        BUILTIN\Administrators:(OI)(CI)(IO)(ID)F
        BUILTIN\Users:(ID)R
        BUILTIN\Users:(OI)(CI)(IO)(ID)(special access:)
                                      GENERIC_READ
                                      GENERIC_EXECUTE
    
        CREATOR OWNER:(OI)(CI)(IO)(ID)F
    
    After the upgrade, the access control list shows:
    
    C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var?cacls
    cache
    C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var\cache
     DOMAIN\clearcase:(ID)F
        DOMAIN\clearcase:(OI)(CI)(IO)(ID)F
        NT SERVICE\TrustedInstaller:(ID)F
        NT SERVICE\TrustedInstaller:(CI)(IO)(ID)F
        NT AUTHORITY\SYSTEM:(ID)F
        NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(ID)F
        BUILTIN\Administrators:(ID)F
        BUILTIN\Administrators:(OI)(CI)(IO)(ID)F
        BUILTIN\Users:(ID)R
        BUILTIN\Users:(OI)(CI)(IO)(ID)(special access:)
                                      GENERIC_READ
                                      GENERIC_EXECUTE
    
        CREATOR OWNER:(OI)(CI)(IO)(ID)F
    
    WORKAROUND:  Once you add the everyone group back to the access
    control list with the correct permission, the issue is resolved.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    On ClearCase 8.0.0.5 installs, the cache folder was not
    being added the everyone group, causing performance impact
    and erros on the Albd service.
    

Problem conclusion

  • Implemented a function to setup correctly the folders and
    their permissions on ClearCase installs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM50668

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-21

  • Closed date

    2013-07-04

  • Last modified date

    2013-07-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R711 PSN

       UP



Rate this page:

(0 users)Average rating

Document information


More support for:

Rational ClearCase

Software version:

7.1.1

Reference #:

PM50668

Modified date:

2013-07-04

Translate my page

Machine Translation

Content navigation