PM46709: IBM Rational System Architect application crashes when ?Verify and repair? is ran on an encyclopedia.

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APAR status

  • Closed as Permanent restriction.

Error description

  • Environment:
    
    SA Version: 11.4.0.3.309
    
    SQL Server 2005
    
    Description:  IBM Rational System Architect application crashes
    when ?Verify and repair? is ran on large encyclopedia.
    
    Impact: High
    
    Input:  NA
    
    Output: NA
    
    Expected results:  The maintenance activity on encyclopedia
    should take place successfully.
    
    Actual results:  Currently when the ?Verify and Repair? is ran
    on  encyclopedia, the System Architect application crashes
    without completing the activity. Thus unable to fix the data
    errors in encyclopedia.
    
    
    Steps to reproduce:
    
    1. Launch SA .
    2. Open an encyclopedia
    3. Navigate to Tools-? Verify Encyclopedia-?Verify and repair
    and start this activity for the encyclopedia.
    4. We find the application crashing during the ?Verify and
    Repair? activity.
    
    Workaround:
    
    Run Verify and Repair 1 pass at a time, instead of the default
    3:
    
    1. In the sa2001.ini file, under the
    [SystemArchitect] section add:
    
    VerifyAndRepairPasses=1
    
    2. Save the file
    3. Restart SA.
    4  Ran Verify and Repair
    5. Save the report.
    6. Close SA.
    7. Restart SA.
    8. Repeat steps 4-7 twice.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Verify and Repair on large encyclopedias fails after
    completing the first pass. The problem is the panel that
    displays the error/warning messages.
    
    If we let V?R run with several passes, the panel will run
    out of space about a third of the way into the 2nd pass.
    Unfortunately the panel does not handle the out-of-space
    gracefully but simply causes a crash. There is no workaround
    for the panel problem, and so it becomes mandatory to
    restrict the run to a single pass.
    

Problem conclusion

  • We have a problem with SA's access to SQL Server.
    After each pass, V?R closes the encyclopedia and (in theory)
    SQL Server is supposed to release all its internal
    resources.
    The crash occurred because resources were not released at
    the end of the pass and SQL Server ran out of resources.
    
    The problem appears to be in the low-level database access
    functions, which means that the fix will be high-risk. Note
    that the client has a workaround, and it is suggested the
    issue be conceded.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM46709

  • Reported component name

    TLOGIC SYS ARCH

  • Reported component ID

    5724V68SA

  • Reported release

    B40

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-30

  • Closed date

    2012-11-16

  • Last modified date

    2012-11-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Rational System Architect

Software version:

11.4

Reference #:

PM46709

Modified date:

2012-11-16

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