PM45795: change managment integration documentation is not clear on configuration

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APAR status

  • Closed as documentation error.

Error description

  • The customer was trying to setup the integration, but their
    process did not match any of the examples given in the docs.
    Specifically they were concerned about the process names to use
    in the second step of the configuration.
    
    They specifically requested that a statement such as the
    following be added to the manual, but they would also like some
    more information about the general setup i.e. what processes to
    use, and how to find the relevant information on them from
    inside RTC.
    
    'Whether you use the workflow ID or the state ID depends on what
    type of process you are using. A formal project management
    process will require the workflow ID, but a scrum process you
    enter the state itself. '
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The customer was trying to setup the integration, but their
    process did not match any of the examples given in the docs.
    Specifically they were concerned about the process names to
    use in the second step of the configuration.
    
    They specifically requested that a statement such as the
    following be added to the manual, but they would also like
    some more information about the general setup i.e. what
    processes to use, and how to find the relevant information
    on them from inside RTC.
    
    "Whether you use the workflow ID or the state ID depends on
    what type of process you are using. A formal project
    management process will require the workflow ID, but a scrum
    process you enter the state itself. "
    

Problem conclusion

  • The documentation has been updated to include examples and
    better instructions for supported CM systems in the
    configuration template topic.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM45795

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    520

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-16

  • Closed date

    2012-12-06

  • Last modified date

    2012-12-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels



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Document information


More support for:

Rational Change

Software version:

5.2

Reference #:

PM45795

Modified date:

2012-12-06

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