IBM Support

PM44240: APPLICATION SERVER CRASH IN WASSERVICE WHEN STOPPING SERVER

Fixes are available

7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
8.0.0.2: WebSphere Application Server V8.0 Fix Pack 2
8.0.0.3: WebSphere Application Server V8.0 Fix Pack 3
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
6.1.0.47: WebSphere Application Server V6.1 Fix Pack 47
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
7.0.0.37: WebSphere Application Server V7.0 Fix Pack 37
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
7.0.0.41: WebSphere Application Server V7.0 Fix Pack 41
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
7.0.0.43: WebSphere Application Server V7.0 Fix Pack 43
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
6.1.0.41: Java SDK 1.5 SR12 FP5 Cumulative Fix for WebSphere Application Server
6.1.0.43: Java SDK 1.5 SR13 Cumulative Fix for WebSphere Application Server
6.1.0.45: Java SDK 1.5 SR14 Cumulative Fix for WebSphere Application Server
6.1.0.47: Java SDK 1.5 SR16 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Application Server crash in wasservice when stopping server,
    when command string passed to stopserver exceeds 512 characters.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server Microsoft  *
    *                  Windows Services users                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: An application crash may occur if       *
    *                      using the Microsoft Windows Services    *
    *                      to start and stop WebSphere             *
    *                      Application Server                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When using Microsoft Windows services to start and stop
    WebSphere Application Server, if the string that is passed to
    the startServer and stopServer script exceeds 512 characters,
    wasservice will crash. This string is derived based upon the
    path to startServer/stopServer, the parameters passed and the
    redirection of the output.
    

Problem conclusion

  • The internal array which holds the string was increased to
    prevent the crash and an error check was put in place to
    indicate if the limit is reached.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 6.1.0.41, 7.0.0.19 and 8.0.02.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM44240

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-21

  • Closed date

    2011-07-25

  • Last modified date

    2011-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R61W PSY

       UP

  • R700 PSY

       UP

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 October 2021