APAR status
Closed as program error.
Error description
The customer is running test on where they setup a block of calls with a long hold time. They then shutdown one of the Call Processing JVMs, and expect all the session to failover. However, they are getting following NullPointerException. . NullPointerException at com.ibm.ws.sip.container.timer.ServletTimerImpl.cancel (ServletTimerImpl.java:225) at com.att.***stopLDTimer(SipServiceUtility.java:***) at com.att.***handleByeCancel(B2buaSipServlet.java:***) at com.att.***.doBye(B2buaSipServlet.java:*) at javax.servlet.sip.SipServlet.doRequest(SipServlet.java:486) at com.att.***.doRequest(B2buaSipServlet.java:***) at javax.servlet.sip.SipServlet.doRequestWrapper(SipServlet. java:544) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service (ServletWrapper.java:1655)
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: All Session Initiation Protocol (SIP) * * container IBM WebSphere Application Server * * Feature Pack for Communications Enabled * * Applications (CEA) users * **************************************************************** * PROBLEM DESCRIPTION: SIP timers are not activated correctly * * after failover * **************************************************************** * RECOMMENDATION: * **************************************************************** The SIP continer is not attaching the SipApplicationSession object to SIP timers after activation
Problem conclusion
The SIP container is now attaching SIP timers to their associate SIPApplicationSessions during the activation procss The fix for this APAR is currently targeted for inclusion in fix pack 1.0.0.13. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PM43713
Reported component name
CEA FEATUREPACK
Reported component ID
5724J0855
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-14
Closed date
2011-08-05
Last modified date
2011-08-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CEA FEATUREPACK
Fixed component ID
5724J0855
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
09 February 2022