PM42327: Clearquest 7.1.2.2 on Windows 7 needs to work with Outlook 2010

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APAR status

  • Closed as program error.

Error description

  • ClearQuest 7.1.2
    Windows 7
    Outlook 2010
    
    ClearQuest 7.1.2 does not work with Outlook 2010.  No emails are
    sent.  If you copy the libraries from Outlook 2007, this
    sometimes works.  There were changes in the libraries from
    Outlook 2007 and ClearQuest needs to be changed to work with
    Outlook 2010.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    ClearQuest E-Mail Notification with MAPI does not work with
    Microsoft Outlook 2010.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM42327

  • Reported component name

    CLRQUEST MSITE

  • Reported component ID

    5724G3700

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-23

  • Closed date

    2012-07-30

  • Last modified date

    2012-07-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLRQUEST MSITE

  • Fixed component ID

    5724G3700

Applicable component levels

  • R710 PSN

       UP



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Document information


More support for:

Rational ClearQuest MultiSite

Software version:

7.1

Reference #:

PM42327

Modified date:

2012-07-30

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