PM36825: ReqPro: 'The License Server cannot be reached or is not responding properly.' after applying fix for PM25709

Rational RequisitePro 7.1.3
Rational RequisitePro Fix Pack 10 (7.1.3.10) for 7.1.3
Rational RequisitePro Fix Pack 11 (7.1.3.11) for 7.1.3
Rational RequisitePro Fix Pack 12 (7.1.3.12) for 7.1.3
Rational RequisitePro Fix Pack 13 (7.1.3.13) for 7.1.3
Rational RequisitePro Fix Pack 14 (7.1.3.14) for 7.1.3
Rational RequisitePro Fix Pack 15 (7.1.3.15) for 7.1.3
Rational RequisitePro Fix Pack 16 (7.1.3.16) for 7.1.3
Rational RequisitePro Fix Pack 17 (7.1.3.17) for 7.1.3
Rational RequisitePro Fix Pack 18 (7.1.3.18) for 7.1.3

APAR status

• Closed as program error.

Error description

• Following message is seen after applying fix for PM25709:
  
  'The License Server cannot be reached or is not responding
  properly.'
  
  This is a second part of the defect that will be resolved from
  the licensing side.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  Users affected: Rational RequisitePro client for Windows
  version 7.1.2.2 and 7.1.2.3 users who use licenses from a
  server containing Rational Lifecycle Package with Clear Case
  (RLPwCC) licenses.
  
  Problem description: When user opens Rational RequisitePro
  client for Windows it checks out a license successfully,
  then clicking on any option of the main menu results in the
  following error message:
  "The License Server cannot be reached or is not responding
  properly."
  After clicking OK to close the error message RequisitePro
  recovers successfully from the error and works as usual.
  During that session the error will not be displayed anymore.
  However when RequisitePro is closed and reopened the error
  message will be shown one more time when click on any option
  of the main menu.
  

Problem conclusion

• Rational RequisitePro version 7.1.2.4 has adopted latest
  Rational Common Licensing (RCL) fix pack 8.1.2 where code
  has been updated to no longer send error message when a
  license has been checked out successfully.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  REQUISITEPRO WI

• Fixed component ID

  5724G3900

Applicable component levels

• R712 PSN

     UP