IBM Support

PM36335: RSA CLIENTS UNABLE TO CONNECT TO LICENSE SERVER THROUGH PROXY

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APAR status

  • Closed as program error.

Error description

  • Developers are unable to obtain an RSA license through a proxy
    from the license server located in another domain
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    RSA 7.x Clients are unable to talk to the License Server
    when hte Client machine is configured to use a HTTP Proxy
    Server for communication. The root cause is the use of Java
    Clinet libraries of FLEX by RSA. The FLEX Java does not
    support HTTP Proxy Server communication.
    

Problem conclusion

  • Once the RSA Clients start using 8.1.1.x RCL Java Client
    libraries, the issue will no longer exist. The RCL Java
    Client Libraries use native RCL C Client Libraries for
    Licensiing operations. RCL C clients talk to the RLKS 8.1.x
    using TCP/IP protocol. They will ignore HTTP Proxy settings
    and hence will be able to contact the server successfully.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM36335

  • Reported component name

    RATIONAL LICENS

  • Reported component ID

    5648LIC00

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-04-05

  • Closed date

    2013-03-04

  • Last modified date

    2013-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • na
    

Fix information

  • Fixed component name

    RATIONAL LICENS

  • Fixed component ID

    5648LIC00

Applicable component levels

  • R600 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 March 2013