IBM Support

PM35859: A STOP Error (BSOD) occurs on Windows 7 when running ClearCase 7.1.2.1

Fixes are available

Rational ClearCase Fix Pack 9 (8.0.0.9) for 8.0
Rational ClearCase Fix Pack 2 (8.0.1.2) for 8.0.1
Rational ClearCase Fix Pack 13 (7.1.2.13) for 7.1.2
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 4 (8.0.1.4) for 8.0.1
Rational ClearCase Fix Pack 5 (8.0.1.5) for 8.0.1
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearCase Fix Pack 14 (8.0.1.14) for 8.0.1

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A STOP error Blue Screen (BSOD) may occur on Microsoft Windows
    when running IBM Rational ClearCase 7.1.2.1.
    
    One symptom can be that a user gets a blue screen when building
    in Visual Studio using a dynamic view on a 64-bit Windows 7
    machine.  There are no issues when building using a snapshot
    view on the same machine.  When you look into the crash dump,
    you see high memory usage
    
    WORKAROUND
    A possible workaround is to add the value MvfsViewAttachMup of
    type REG_DWORD and assign it a value of 1, under
    HKLM\SYSTEM\CurrentControlSet\Services\Mvfs\Parameters.
    
    This requires a reboot.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of IBM Rational ClearCase using dynamic views on       *
    * Windows(R) operating systems                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * A STOP error Blue Screen (BSOD) might occur on Microsoft     *
    * Windows(R) when using Microsoft Visual Studio to build under *
    * IBM Rational ClearCase.                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • IBM Rational ClearCase version 8.0.0.09 and 8.0.1.02 have been
    modified so that they no longer encounter a STOP error in these
    conditions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM35859

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-29

  • Closed date

    2013-12-12

  • Last modified date

    2013-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R712 PSN

       UP

  • R800 PSY

       UP

  • R801 PSY

       UP



Document information

More support for: Rational ClearCase

Software version: 7.1.2

Reference #: PM35859

Modified date: 12 December 2013


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