A fix is available
APAR status
Closed as program error.
Error description
Error Description: When receiving a PVR_SCSI_ERROR on a lanfree backup, an internal error ANR9999D_0199921151 is seen in the activity log instead of ANR8302E error message giving the cause of the error. Tivoli Storage Manager Versions Affected: 546, 554, 612 and 62 Customer/L2 Diagnostics : Detail example of the internal error in the activity log : ANR9999D_0199921151 DoServerEventLog(smevin.c:377) Thread<xxxxx>: Internal Error - invalid number (11) of event inserts received for event number -1698 from (platform)<sta_name>. Thread<xxxxx> issued message 9999 from: Thread<xxxxx> 0x00000001017E15B0 OutDiagToCons Thread<xxxxx> 0x00000001017F735C outDiagfExt Thread<xxxxx> 0x0000000101138C58 DoServerEventLog Thread<xxxxx> 0x0000000101138890 SmEventLogSession Thread<xxxxx> 0x000000010114EFC4 DoEventServer Thread<xxxxx> 0x000000010114355C smExecuteSession Thread<xxxxx> 0x00000001000A60AC psSessionThread Thread<xxxxx> 0x000000010195E8D0 StartThread Thread<xxxxx> 0xFFFFFFFF7E1D61B4 *UNKNOWN* Initial Impact: Medium Additional Keywords: lanfree, internal, anr9999D, sta
Local fix
The cause of the error is a device problem. PVR MMS NA server traceflags can be used to get more details about the origin of the problem. Alternative is to perform a LAN backup.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users * * of LAN-Free data movement. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. * * This problem is currently projected * * to be fixed in levels 5.5.6, 6.1.5 and * * 6.2.3. Note that this is subject * * to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, z/OS, and Windows.
Temporary fix
Comments
APAR Information
APAR number
PM33378
Reported component name
TSM FOR OS/390
Reported component ID
5698ISMVS
Reported release
550
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2011-02-23
Closed date
2011-02-23
Last modified date
2011-12-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM FOR OS/390
Fixed component ID
5698ISMVS
Applicable component levels
R550 PSY UK73668
UP11/11/15 P F111
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
02 December 2011