PM33024: TM1 PERFORMANCE ISSUES WITH LOTS OF LOCKING

APAR status

• Closed as program error.

Error description

• Customer has about 40 users logging into the Tm1server (majority
  through Tm1 Contributor)??Through various times of the day the
  Tm1 server locks up where users cannot log in or view cubes or
  add data to cubes.??Tm1top log shows various points in time
  where there are some major contention?However not enough detail
  can be gleaned from this so next step is to get a hang dump from
  ADplus on the production server.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos TM1 9.5.1 FP1 or Upgrade to IBM Cognos *
  * TM1 9.5.2 FP1 or Upgrade to IBM Cognos TM1 10.1.0            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TM1 SERVER

• Fixed component ID

  5724W49SE

Applicable component levels

• R951 PSN

     UP