PM32374: Adding an attachment can be slow in Rational Change when ATTACHMENT_DOWNLOAD_USE_CACHE_PATH is true

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APAR status

  • Closed as user error.

Error description

  • Attempts to add an attachment to a Change Request(CR) can be
    slow when the parameter ATTACHMENT_DOWNLOAD_USE_CACHE_PATH=true
    in IBM Rational Synergy.
    SYMPTOM
    When the parameter ATTACHMENT_DOWNLOAD_USE_CACHE_PATH is set to
    TRUE in the pt.cfg file and you try to upload an attachment to
    a CR it is slower than expected. Uploading a 20MB file can take
    upto 40 seconds in some instances.
    

Local fix

  • You must also add the parameter
    ATTACHMENT_UPLOAD_USE_CACHE_PATH and set to TRUE to resolve the
    problem.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • For uploading attachments
    "ATTACHMENT_UPLOAD_USE_CACHE_PATH=true" must be used.
    

APAR Information

  • APAR number

    PM32374

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    520

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-02-10

  • Closed date

    2011-03-18

  • Last modified date

    2013-05-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Rational Change

Software version:

5.2

Reference #:

PM32374

Modified date:

2013-05-02

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