Fixes are available
APAR status
Closed as program error.
Error description
This APAR enhances the CleanupUsers / MigrateUsers XMLAccess Task to ignore customization database inconsistencies on portlet personalization. The following exception is logged for portlet instances in the customization domain to still exist in the database while belonging to a virtual portal that has been already deleted: com.ibm.wps.pe.mgr.util.PortletInstanceDeletionEventListener extIDChanged EJPPF0183E: An error occurred while deleting personalized portlet instances for user [...]. com.ibm.wps.util.DataBackendException: EJPDB0031E: Object was not found in database. With this APAR, this type of exception is still logged for information purposes on the data inconsistency, but will not stop the overall CleanupUsers / MigrateUsers Task processing anymore.
Local fix
Problem summary
This APAR enhances the CleanupUsers / MigrateUsers XMLAccess Task to ignore customization database inconsistencies on portlet personalization. The following exception is logged for portlet instances in the customization domain to still exist in the database while belonging to a virtual portal that has been already deleted: com.ibm.wps.pe.mgr.util.PortletInstanceDeletionEventListener extIDChanged EJPPF0183E: An error occurred while deleting personalized portlet instances for user [...]. com.ibm.wps.util.DataBackendException: EJPDB0031E: Object was not found in database. With this APAR, this type of exception is still logged for information purposes on the data inconsistency, but will not stop the overall CleanupUsers / MigrateUsers Task processing anymore.
Problem conclusion
This APAR enhances the CleanupUsers / MigrateUsers XMLAccess Task to ignore customization database inconsistencies on portlet personalization. Manual Steps: None Platform Specific: This fix applies to all platforms. Version Information: PM31761 is part of Cumulative Fix 12 - available on Fix Central. Portal 6.1.0.3 / 6.1.5.0: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM31590&productid=WebSphere%20Portal&brandid=5 Portal 6.1.0.4 / 6.1.5.1: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM31591&productid=WebSphere%20Portal&brandid=5 Portal 6.1.0.5 / 6.1.5.2: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PM31611&productid=WebSphere%20Portal&brandid=5 You may need to type or paste the complete address into your Web browser.
Temporary fix
Comments
APAR Information
APAR number
PM31761
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-02-03
Closed date
2011-03-02
Last modified date
2011-03-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R610 PSY
UP
R615 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
02 March 2011