PM30004: 'Error opening catalog' after entering server name in SAXT home page.
Closed as fixed if next.
In SAXT v.11.4 home page, user gets ?Error opening catalog? after entering the server name and hitting Enter.
Fixed in 22.214.171.124
There is no coding fix to be made. Permission and configuration issue. It looks like some configuration issue, as customer was a ble to login to the same Oracle server from a different SAXT cli ent. Problem was reproduced by development and resolution steps were: 1. Check the Oracle client version it should match the Oracle se rver version. 2. On the machine where SAXT is installed, Open Local Security S ettings (Start?Administrative Tools?Local Security Settings OR S tart?Run, type secpol.msc) 3. Expand 'Local Policies' 4. Click on 'User Rights Assignment' 5. In the Right Pane, double click on 'Log on as a service'. 6. In the Properties dialog, Add the current user. Observation N ote:ASP.Net and Network Service user and some other users would be added by default. 7. Restart the machine. 8. Try opening the encyclopedia on Oracle. The client has requested closure of the case with the comments: I continued working on the second SA XT installation, which was recently established on our Oracle database server. I was able to get SA XT to work after completing the following a ctivities: ? Made the impersonation account user an administrator on DB ser ver ? Ensured impersonation account user was explicitly defined with 'Full Control' permissions on all required Folders ? Created Folder 'Telelogic\System Architect' in path 'C:\Docume nts and Settings\Default User\Local Settings\Application Data' (This folder was always absent in all the installations that I h ave done so far) ? Reviewed the temp folder settings (web.config file and filepat hs.xml) and defined specific paths, as opposed to accepting defa ults
Reported component name
TLOGIC SYS ARCH
Reported component ID
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Applicable component levels
More support for:
Rational System Architect XT
Software version: 11.2
Reference #: PM30004
Modified date: 25 February 2013
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