PM29697: MESSAGE "ERROR SENDING UPDATE REQUEST FOR SYNDICATOR" DURING SYNDICATION EVEN IF SYNDICATION WORKS FINE

APAR status

• Closed as program error.

Error description

• Error during syndication process on Authoring Server
  but, however the syndications works fine.
  
  ItemChangedTa E   Error sending update request for syndicator
  
  com.aptrix.deployment.DeploymentException: IWKMU1062X: Message:
  Cannot save syndication update information.IWKSY1060X:  (Cause:
  com.ibm.workplace.wcm.util.persistence.service.PersistenceManage
  rServiceException: java.lang.RuntimeException:
  javax.transaction.RollbackException: Transaction marked
  for rollback by external component. Possible timeout, increase
  trans action timeout value and try again. ), Cause:
  com.aptrix.syndication.SyndicationException: Cannot save
  syndication update information.IWKSY1060X:  (Cause:
  com.ibm.workplace.wcm.util.persistence.service.PersistenceManage
  rServiceException: java.lang.RuntimeException
  : javax.transaction.RollbackException: Transaction marked for
  rollback by external component. Possible timeout, increase
  transaction timeout value and try again
  

Local fix

Problem summary

• PersistenceManagerServiceException on syndicator server during
  syndication to multiple subscriber.
  

Problem conclusion

• Actual exception is from the database as shown below.
  com.ibm.websphere.ce.cm.DuplicateKeyException: DB2 SQL Error:
  SQLCODE=-803, SQLSTATE=23505, SQLERRMC=WCMR1XXY;0000000201,
  DRIVER=3.59.81
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS WEB CONT

• Fixed component ID

  5724I2900

Applicable component levels

• R61C PSY

     UP