PM28953: ClearCase Explorer crashes on Windows Vista and later when you toggle custom tool shortcuts

Rational ClearCase Fix Pack (7.1.2.4) for version 7.1.2
Rational ClearCase Fix Pack (7.1.1.7) for version 7.1.1
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2

APAR status

• Closed as program error.

Error description

• When you toggle custom tool shortcuts in IBM Rational ClearCase
  Explorer on Microsoft Windows Vista or later, ClearCase Explorer
  crashes.
  
  Workaround:
  None
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  ClearCase Explorer crashes on Windows Vista and later when
  you toggle custom tool shortcuts
  

Problem conclusion

• A fix is available in ClearCase versions 7.1.1.7 and 7.1.2.4
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R711 PSN

     UP