IBM Support

PM25709: When RequisitePro is open on Disconnected usage, protection erro r message is shown when click on any option of the main menu.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • With RequisitePro 7.1.2:
    When RequisitePro is opened in Disconnected mode, or you do not
    have a 'RequisitePro' floating license, the error message
    'Protection Violation' is shown when clicking on any option of
    the main menu.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    USERS AFFECTED:  Rational RequisitePro client for windows
    users working in disconnected mode or with RLPwCC licenses
    PROBLEM DESCRIPTION:  Attempt to work with Menus shows a
    Protection violation error message and menus cannot be used.
    This is an issue created by an incorrect handling of the
    license in scenarios described above.
    

Problem conclusion

  • There were missing validations in handling the license. This err
    or has been corrected and menus can be accessed.The fix for this
     APAR was included in RequisitePro version 7.1.2.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM25709

  • Reported component name

    REQUISITEPRO WI

  • Reported component ID

    5724G3900

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-11-02

  • Closed date

    2011-03-28

  • Last modified date

    2012-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    REQUISITEPRO WI

  • Fixed component ID

    5724G3900

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 August 2012