PM22394: TM1 CRASH - SERVER CRASHED AND HAD CREATED A DMP FILE

APAR status

• Closed as program error.

Error description

• TM1 Server has crashed.????When the customer had logged onto the
  system, the DMP file had already been created.  The server was
  not running, nor was the executable in Windows
  TaskManager.????How can we determine the cause of this TM1
  Server crash?
  

Local fix

• Commit sandboxes often and if this issue is hit then the sandbox
   transaction logs need to be removed
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos TM1 9.5.1 FP1 or Upgrade to IBM Cognos *
  * TM1 9.5.2 FP1 or Upgrade to IBM Cognos TM1 10.1.0            *
  ****************************************************************
  

Problem conclusion

• Fixed in TM1 9.5.1 HF6
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TM1 SERVER

• Fixed component ID

  5724W49SE

Applicable component levels

• R951 PSN

     UP