PM21965: 500 RESPONSE IS RETURNED WHEN ATTEMPTING TO VIEW EXTREME SCALE SETTINGS PANEL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • After taking the following actions on WebSphere Application
    Server Express and Base:
    
    1. DataPower XC10 is configured for session persistance
    2.  From the WebSphere AdminConsole, disable eXtreme Scale
        session management
    3.  Save changes
    4.  Attempt to re-enable eXtreme Scale session management
    
    A 500 response appears in the adminConsole and the following
    exception is logged in the Systemout.log
    
    servlet       E com.ibm.ws.webcontainer.servlet.ServletWrapper
    service SRVE0068E: isclite
    action
    java.lang.NullPointerException
     at
    com.ibm.ws.console.sessionmanagement.form.SessionManagementForm.
    setAttribute(SessionManagementForm.java:67)
     at
    com.ibm.ws.console.sessionmanagement.controller.ApplicationSessi
    onManagementController.getDetailForm(ApplicationSessionManagemen
    tController.java:113)
     at
    com.ibm.ws.console.sessionmanagement.controller.ApplicationSessi
    onManagementController.populateDetailForm(ApplicationSessionMana
    gementController.java:72)
     at
    com.ibm.ws.console.sessionmanagement.controller.ApplicationSessi
    onManagementController.perform(ApplicationSessionManagementContr
    oller.java:65)
    

Local fix

  • Short term work around until fix is applied:
    
    Navigate to server custom properties panel.  Remove the custom
    property that has a name in the following format:
    
     <appName>,com.ibm.websphere.xs.sessionFilterProps
    
    Where <appName> is the name of the application.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of WebSphere Application          *
    *                  Server Express or base WebSphere            *
    *                  Application Server that are using           *
    *                  WebSphere eXtreme Scale Version 7.1.        *
    *                  This problem applies specifically to the    *
    *                  eXtreme Scale session management            *
    *                  settings.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: When you are using the eXtreme Scale    *
    *                      session management settings panel, a    *
    *                      500 error and null pointer exception    *
    *                      occur.                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When eXtreme Scale session management is turned off, a custom
    property is not properly removed, which causes the null
    pointer exception and 500 error.  The following exception is
    displayed in the log files:
    
    java.lang.NullPointerException
    at
    com.ibm.ws.console.sessionmanagement.form.SessionManagementForm.
    setAttribute(SessionManagementForm.java:67)
    at
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM21965

  • Reported component name

    XD EXTREME SCAL

  • Reported component ID

    5724J3402

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-09-06

  • Closed date

    2010-09-09

  • Last modified date

    2010-09-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    XD EXTREME SCAL

  • Fixed component ID

    5724J3402

Applicable component levels

  • R710 PSY

       UP



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Document information


More support for:

WebSphere eXtreme Scale
General

Software version:

710

Reference #:

PM21965

Modified date:

2010-09-09

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