PM18930: CUSTOMER IS SEEING A NULLPOINTEREXECEPTION WHEN USING REMOTE ACTIONS TO APPROVE CONTENTS

6.1.0.5 Download: WebSphere Portal and WCM V6.1.0 fix pack 5
Fixes integrated in WebSphere Portal V7.0 Combined Cumulative Fix
6.1.0.6 Download: WebSphere Portal and WCM V6.1.0 fix pack 6
7.0.0.2 Download: WebSphere Portal and WCM V7.0 fix pack 2
7.0.0.1 Download: WebSphere Portal and WCM V7.0 fix pack 1

APAR status

• Closed as program error.

Error description

• Customer is seeing a NullPointerException within a jsp using
  WCM
  Actions to approve a content.  The content gets approved but
  the
  screen return this portlet is unavilable
  

Local fix

Problem summary

• Problem Summary:
                  Remote Action results in NullPointerException in
  RenderAppletTag.doStart and "An error occurred within the
  portlet.  Contact your Administrator."
  
  Detailed Problem Description:
  The null pointer is only seen when traces are enabled.  However
  the user will see  "An error occurred within the portlet.
  Contact your Administrator." and will be forced to logout and
  login to recover the Authoring UI.  Enabling general wcm traces
  will reflect the following error when the issue is recreated.
     getWindowId(): returning 669e669e
      R   java.lang.NullPointerException
      R    at com.ibm.workplace.wcm.app.ui.portlet.tag
  .RenderAppletTag.doStartTag(RenderAppletTag.java:123)
      R    at com.ibm._jsp._AuthoringUIView
  ._jspService(_AuthoringUIView.java:661). . .
  

Problem conclusion

• Problem Analysis:
  The remote action is fired from a launch page and therefore the
  current view is null.  The code does not currently handle a null
  view.
  
  Problem Solution:
  The code has been updated to handle the null view and to set the
  launch page as the main view to avoid a defunct portlet state
  that would require logout / login.  This results in the action
  result being rendered on the custom launch page.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS WEB CONT

• Fixed component ID

  5724I2900

Applicable component levels

• R61A PSY

     UP

• R61B PSY

     UP

• R61C PSY

     UP

• R610 PSY

     UP

• R615 PSY

     UP