PM18459: DUPLICATE ITEMS IN A MENU WHERE SEARCH CRITERIA IS AUTH. TEMPLAT E AND MENU.ALLOWDUPLICATERESULTS=FALSE

APAR status

• Closed as program error.

Error description

• Duplicate items in a menu where search criteria is Auth.
  Template, with menu.allowDuplicateResults=false and content
  linked to multiple site areas.
  

Local fix

• Increase the menu.cache.max.items
  

Problem summary

• Problem Summary:
  Duplicate items in a menu where search criteria is Auth.
  Template and menu.allowDuplicateResults=false
  
  Detailed Problem Description:
  Duplicate items in a menu where search criteria is Auth.
  Template, with menu.allowDuplicateResults=false and content
  linked to multiple site areas.
  

Problem conclusion

• Problem Analysis:
  If either The Menu is not cache Efficient or WCM hits the
  maximum items to cache 'Have hit maxItemsToCache threshold' for
  menus one of the two following errors is logged:
  
  Retrieving results for the menu : menu
  Menu is not cache Efficient: Getting menu items as user for
  menuId: 5b82808042620710a42fe66dc8fb18b2 ::  Request asks for no
  duplicate results. This is not possible for  uncached menu
  results, so the menu will include duplicate results
    ..
  Have hit maxItemsToCache threshold ::100::
  Getting menu items as user for menuId:
  5b82808042620710a42fe66dc8fb18b2 ::  Request asks for no
  duplicate results. This is not possible for  uncached menu
  results, so the menu will include duplicate  results.
  
  Problem Solution:
  Added a setting to the WCMConfigService.properties file
  menu.forceNoDuplicateResults default is false and the logic is
  unchanged.  However, if returning duplicate results is never
  acceptable then the customer can set
  menu.forceNoDuplicateResults=true and the results will be
  filtered.  The customer should first try to solve this by
  increasing menu.cache.max.items as the filtering required by
  this option will impact performance.
  
  Affected Users:
  All users .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS WEB CONT

• Fixed component ID

  5724I2901

Applicable component levels

• R61A PSY

     UP

• R61B PSY

     UP

• R61C PSY

     UP

• R610 PSY

     UP

• R615 PSY

     UP