PM13349: BSOD when accessing mvfs drive with Check Point Endpoint Security 4.97, AVG 9.0, Sophos 7.6.20,Symantec 12.1.2x

Fixes are available

APAR status

Closed as program error.

Error description

Your computer may crash with a STOP error when accessing an IBM
Rational ClearCase remote dynamic view  and Check Point Endpoint
Security - Media Encryption Client v4.97, AVG 9.0, Sophos
7.6.20, or Symantec 12.1.2x  is installed on the system.

Workaround:

In most instances, you can workaround the issue by using a local
dynamic view.

Local fix

Problem summary

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* USERS AFFECTED:                                              *
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* PROBLEM DESCRIPTION:                                         *
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* RECOMMENDATION:                                              *
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IBM Rational ClearCase users accessing remote dynamic views
my encounter a STOP error on systems running Microsoft
Windows(R) if they are using Check Point Endpoint Security -
Media Encryption Client v4.97, AVG 9.0, Sophos 7.6.20, or
Symantec 12.1.2x.

Problem conclusion

IBM Rational ClearCase versions 8.0.0.09 and 8.0.1.02
resolve the issues with various anti-virus products.

Temporary fix

Comments

APAR Information

APAR number
PM13349
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-04-28
Closed date
2013-12-13
Last modified date
2013-12-13

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900

Applicable component levels

R710 PSN
UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
13 December 2013

Tips

PM13349: BSOD when accessing mvfs drive with Check Point Endpoint Security 4.97, AVG 9.0, Sophos 7.6.20,Symantec 12.1.2x

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R710 PSN

Document Information

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