PM12383: DURING RECLAMATION, SERVER REPORTS UNEXPECTED RESULT CODE (26)

IBM Tivoli Storage Manager V6.1 Fix Pack 4 (6.1.4) Server Downloads
Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• During reclamation, the server reports:
  ANR9999D_2215753906 EndMoveVolume(./afrclm.c:3475)
    Thread<283319568ll>:
    reclamation terminated for volume ABC001 - unexpected result
    code (26). (PROCESS: 133)
  ANR1092E Space reclamation is ended for volume ABC001. An
    internal server error was detected. (PROCESS: 133)
  
  Files on the volumes with this error can be recovered by doing
  one of the following:
  
    1. If the volume belongs to a primary storage pool:
       a. Issue the AUDIT VOLUME volser FIX=YES RTRVLOGICAL=YES
          command. Files that have encountered this problem and
          have copies in a copy storage pool will be marked
          damaged. Files that do not have a copy in a copy
          storage pool will be deleted.
       b. If the files on the volume had been backed up to a copy
          storage pool, issue the RESTORE STGPOOL or the RESTORE
          VOLUME command to restore any files marked damaged to
          the primary storage pool.
       c. If the files on the volume had not been backed up to
          a copy storage pool, perform a client backup or archive
          to reinsert the files into the server.
  
    2. If the volume belongs to a copy storage pool:
       a. Issue the AUDIT VOLUME volser FIX=YES RTRVLOGICAL=YES
          command. Files that have encountered this problem will
          be deleted.
       b. During the next storage pool backup, the deleted files
          will be copied to the copy storage pool.
  
  Circumvention for the condition includes the following:
    1) For the z/OS server, install a ZAP to prevent the
       creation of aggregates with invalid offsets.
    2) Create separate scheduled maintenance windows for
       expiration and reclamation.
  
    TSM Versions Affected:
    All TSM servers
  
    Customer/L2 Diagnostics (If Applicable):
    None
  
    Initial Impact:
    High
  
    Additional Keywords:
    None
  

Local fix

• ZAP for the z/OS server can be obtained by contacting server
  support. See Problem Description for additional information.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 5.4.7, 5.5.5, 6.1.4, and 6.2.1.     *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, Windows,
  and z/OS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IC68074 PM15684

Fix information

• Fixed component name

  TSM FOR OS/390

• Fixed component ID

  5698ISMVS

Applicable component levels

• R540 PSY

     UP

• R550 PSY UK60685

     UP10/09/27 P F009

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.