PM11256: JRE 1.6.0_18 (WITH NEXT-GENERATION PLUGIN ENABLED) CAUSES WEB BR OWSER TO CRASH WHEN INVOKING HTML ENABLEMENT TEST

APAR status

• Closed as Permanent restriction.

Error description

• * Attempting to load the IE8 enablement test or view RFT HTML lo
  gs throws the error 'We are unable to return you the page you we
  re viewing. Internet Explorer has stopped trying to restore this
   website. It appears that the website continues to have a proble
  m'.
  * A different symptom is seen in other browsers, including Firef
  ox 3.5.x. Firefox does not throw an error, but it abruptly close
  s.
  * This error is caused by an incompatibility between RFT and Jav
  a 6 Update 18 (with the next-generation plug-in enabled, which i
  s the default out-of-the-box from Sun).
  

Local fix

Problem summary

Problem conclusion

• Disable the Sun Next Generation Plugin:
  1) Open Java from the Control Panel
  2) Open the Advanced Tab in the Java Control panel
  3) Expand the tree 'Java Plugin'
  4) Uncheck the option to 'Enable the next generation plugin'
  For additional information, see http://www.ibm.com/support/docvi
  ew.wss?uid=swg21426579
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels