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PK99640: ERROR 404 WHEN TRYING TO ACCESS A PORTAL RESOURCE URL

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APAR status

  • Closed as program error.

Error description

  • An Error 404 is received intermittendly when trying to access a
    portal URL that is served as resource (e.g. REST service)
    through a forward call in the portlet/servlet container.
    
    SystemErr log contains the following exception:
    java.io.FileNotFoundException:
    http://<hostanme>/wps/myportal/.../!ut/p/c5/pY9NT4NAEEB_kZlh....
    

Local fix

  • NA
    

Problem summary

  • An error 404 is received intermittendly when trying to access
    a portal URL that is served as resource (e.g. REST service)
    through a forward call in the portlet/servlet container.
    
       SystemErr log contains the following exception:
       java.io.FileNotFoundException:
    
    http://<hostanme>/wps/myportal/.../!ut/p/c5/pY9NT4NAEEB_kZlh....
    

Problem conclusion

  • Forward call handling has been corrected with this APAR.
    
    Manual Steps:
       None
    
    Failing Module(s):
       Engine: URL Generation
    
    Affected Users:
       All users
    
    Version Information:
        Portal Version(s): 6.1.0.0
         Pre-Requisite(s): PK73355
          Co-Requisite(s): ---
    
        Portal Version(s): 6.1.0.1
         Pre-Requisite(s):
          Co-Requisite(s): ---
    
        Portal Version(s): 6.1.0.2
         Pre-Requisite(s):
          Co-Requisite(s): ---
    
    Platform Specific:
      This fix applies to all platforms.
    
    A fix is available from Fix Central:
    
    http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde
    r?apar=PK99640&productid=WebSphere%20Portal&brandid=5
    
    You may need to type or paste the complete address into your Web
    browser.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK99640

  • Reported component name

    WEBSPHERE PORTA

  • Reported component ID

    5724E7600

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-27

  • Closed date

    2009-11-17

  • Last modified date

    2009-11-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE PORTA

  • Fixed component ID

    5724E7600

Applicable component levels

  • R610 PSY

       UP

  • R61A PSY

       UP

  • R61B PSY

       UP

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Document Information

Modified date:
17 November 2009