IBM Support

PK94289: CM-SYS-5003 ERROR WHEN GENERATED PDF LARGER THAN 250 MB AGAINST SQL SERVER 2K5

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Run reports in PDF version in ReportStudio, if the final PDF
size is larger than 250MB, we are getting error message and
report does not complete. CM-SYS-5003
Content Manager is unable to access the content store. Verify
your database connection parameters, and then contact your
database administrator for assistance.
Details
DBComms.transmit exception:[java.net.SocketException: Connection
reset by peer: socket write error] context:[(174)
[Thread[Thread-2952,5,main], IO:00a4c, Dbc:421c6]]

In SQL server log, error: A fatal error occurred while reading
the input stream from the network. The session will be
terminated.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos 8 Business Intelligence 8.3 Fix Pack 5 *
* or                                                           *
* Upgrade to IBM Cognos 8 Business Intelligence 8.4 Fix Pack 2 *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PK94289
    • 

  • Reported component name
    COG8 BI REPORT
    • 

  • Reported component ID
    5724W12RS
    • 

  • Reported release
    840
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2009-08-20
    • 

  • Closed date
    2013-06-14
    • 

  • Last modified date
    2013-06-14
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG8 BI REPORT
    • 

  • Fixed component ID
    5724W12RS
    • 



Applicable component levels


    

  • R830  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 June 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback